Dispatch and Scheduling Coordinator

Darlene Hillerich

Phone: 502-***-**** Email: ****************@*****.***

OBJECTIVE: To obtain a position that will enable me to use my strong work ethic and ability to work well with others. I am dedicated to company success while seeking to improve processes and meet business objectives and deadlines.

SUMMARY OF QUALIFICATIONS

• Proven leadership at getting the job done in the most efficient manner

• Friendly and upbeat attitude, Works well on a Team

• Skilled at learning new concepts quickly

• Organized and Dependable

WORK EXPERIENCE

Norton Neuroscience Scheduler

Aug 22 – Current Schedule solo and co-surgeries, Schedule new patients and follow-up appointments or post-op visits, Authorization of Insurance, Call patients and inform them about their surgery date and time, Conduct follow-up surgery reminders to patients, Make calls to set up referrals, Work in the Phone Room answering patient’s questions and determine how to help the patient or determine where to direct their call UofL Hospital

Outpatient Center Scheduler

Nov 21 – July 22 Schedule new patients and follow-up appointments visit or post operational visits, Answer phone calls and determine how to help the patient and determine where to direct the call, Schedule appointments from other facilities, Schedule patient referrals from doctor’s office, Verify patient insurance information Upstream Processor

Nov 19 – Nov 2021 Prepare and ship merchandise for Internet Resale Company. Job responsibilities include the following: Examine shoes, Clean shoes up if needed, Determine condition status of shoes. Create description listing with measurement and picture. Prepare shipping orders. Cafepress Production

July 04 – Oct 19 Ability to work in a fast pace Internet Company, Responsibilities included the timely production of t-shirts, yard signs, banners, posters, and buttons, Trained new employees, Acted as Lead during Peak Season, Confirmed that orders were shipped correctly, Researched and fixed problems so that production was minimally affected and orders could continue to be produced and shipped

Nabisco Retail Sales Representative

June 00 – June 04 Placed and received orders, Created End-Cap displays for Holidays and Other Events, Customer Service Representative, Talked to store managers and customers Jefferson County

Clerk Office Clerk

June 98 – June 00 Renewed car tags, Junked cars, Transferred cars, Answered phones, Verified that customers had all the correct paperwork, General office work and Customer Service REFERENCES - Available upon request

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