Administrative Assistant - Healthcare & Property Ops

Fresno, CA • **************@******.*** • 559-***-****

JODIE MARIE CLARKE

Administrative Asssistant

PROFESSIONAL SUMMARY

Administrative Assistant with 23+ years of experience in healthcare and property management environments, combining strong data entry, time management, and inventory control skills. Demonstrates reliable customer service, event coordination, and vendor management while maintaining accurate records, processing leases and payments, and supporting compliance and annual audits. Focused on streamlining office operations, improving tenant and resident engagement, and pursuing opportunities to expand administrative responsibilities and contribute to organizational efficiency. EMPLOYMENT HISTORY

ASSISTANT LEASING AGENT Jan 2020 - Feb 2021

Delno Terrace TAT Management 4 stories 1480 North Delno Fresno, CA. 93728 ACTIVITIES AND MORNING SOCIAL DIRECTOR Jan 2012 - Feb 2020 Masten Towers TAT Management 11stories 1240 Broad Way Plaza Fresno CA. 93721 Managed leasing inquiries and tours for a 4-story property, increasing occupancy with measurable results. Processed lease applications and renewals accurately, reducing turnaround time and errors. Coordinated move-ins and move-outs, improving tenant satisfaction through timely issue resolution. Maintained tenant records and rental payments, ensuring consistent rent collection and reporting. Collected and maintained tenant and guest daily meals. Addressed all incoming guest.

Ready daily over night security reports and followed up with appropriate actions and to other Depts. Ordered and stocked monthly supplies.

Ordered and complete all maintenance orders including outside vendors services as well Laundy and HVAC. All tenant room inspections with appropriate follow up. Prepared evictions notices and lock outs.

All incoming mail and tenant packages daily.

Prepared and distributed all tenant memos.

Annual inspections with State and Federal, Annual inventory w CPA. Prepared Deposits for Administrator.

Ordered and attended all classes and observes.

Opened and closed daily.

Notified City and County agencies as needed.

Annually served both holiday meals to tenants and guests as well coordinated with Secret Santa a picture while giving tenant their Christmas gift. Assisted with clean up and tear down of formal Dining. Presented the Administrator, Director and Board of Director a Thank You card for Year of service and for Year ahead of healthy happiness and prosperity. Created and distributed Monthly activity schedule and supervised morning social program Preparing meals and coffee and tea serving and cleanup improving resident engagement with measurable results. Designed resident-centric activity programs by surveying preferences and piloting varied formats, achieving noticeable engagement gains and richer social routines. Provided 2 hr morning walk, budgeting class, Bible study, tai chi exercises, Wii games and sports, arts and crafts, Karaoke, sewing, knitting, outside gardening, word search contest, world news, weekly new movie, chaperoned 1 monthly trip outing 3 tour buses with Golden Eagle Fresno Ca Rachel my contact. Partnered with CBS, Walgreens oto provide annual vaccines for mobility and cognition needs, improving accessibility and resident comfort through customized delivery.

Picked up foods for Fresno Food Bank weekly and daily from Bullard High left over meals for all tenants. Monthly Pom Wonderful dropped off for tenants.

Open closed daily, budget monthly for center and kitchen, sold Fax bus tickets submitted monthly count and monies picked up new month with Felicia at FAX ADM. Met at Golden Eagle Bus Tours with roster list and monies 1 week before trips. Annual inventory audit w CPA.

Ordered tenants Monthly Birthday cake and picked providing birthday party, picking weekly bingo prizes. Picked up prizes for annual Halloween costume Contest to host Contest. Also Christmas door decorating winner prizes for contest. ADMINISTRATIVE ASSISTANT Feb 1998 - Dec 2011

Twilight Haven multi level Heath are with rehab and hospice 1717 S Winery ave Fresno CA. Fresno 93727 Maintained patient records and billing documentation, producing measurable reductions in claim errors and denials. SKILLS

Data Entry (Experienced), Time Management (Expert), Customer Service (Expert), Inventory Control (Expert), Event Coordination (Expert), Problem Solving (Experienced), Team Collaboration (Expert), EDUCATION

ADMINISTRATIVE BUSINESS Aug 1986 - Apr 1987

Kings River College Reedley Ca.

I did not finish my younger sister became a quadriplegic and still is to this day. REFERENCES

Roland Roos, Roos McNabb CPAs (******@*************.***, 559-***-****); Theresa Tyler, Tyler Consulting (**********@*******.***, 559-***-****); ; Pararmjit Singh Jathoul, Dreamland Express INC. (****************@*****.***, 559-***-****). Assisted all outside city, county, state and federal agencies as required. Submitted monthly report for Board meeting.

Banking

Worked with Security and all department as needed daily. Served tenants and guest at holidays provided picture w secret Santa (Sheriff Sean) with a gift. Assisted with clean up and rearm of the dining room. Submitted every year Thank You card to Administrator, Director and Board of Directors for a grateful and year to come with health happiness and goodness. Open and closed every day. Managed all 9 incoming lines, front desk and walk in guest. Monies for meals, notify dietary of count from outside guest, all postage and office equipment and for other departments, distribute mail daily, monthly tenant pay and deposits, worked with woman guild, incoming resident offering from pastor, order monthly lunch for all Dept heads, order outside classes and travel, ordered monthly Office Depot and Idea print and Graphic supplies for all depts. called IT Doug Betts as needed, Prepared, distribute, monthly minutes and board books mail all monthly agenda w minutes for new month meeting, late drop downtown post office . Annual fundraiser sales and attendance count 2 months previous for Pardinis and monies. Arrive early for annual dinner to set up table center pieces. Provide Thank speech for all Attendees. Count responsibility and monies for Men’s Club annual fundraiser Beerock Sale from Cross Church. Prepared our waiting list and and mailers.

Order weekly breakfast Dept head meeting and set up. Managed all front-desk operations, covered for biller and scheduling for a multi-level rehab and hospice facility, improving appointment accuracy and throughput.

Implemented administrative procedures to track inventory and supplies, reducing shortages and ensuring timely restocking. Assisted all house Drs, outside city, county, State and Federal agencies as well our Attorney Gregory Smith as requested. Write Plan of Correction for Annual Survey if needed provide to Administrator for signature to submit back for approval. Sing with outside choral group from church for Christmas meal formal dinner. Prepared all donor list and Thank you cards and end of year tax deductible letters. Provided Annually the stiffen and Thank you letter to the Pastor in house and House Dr.

Annual end of year inventory audit with CPA firm.

Submit every year Thank card to Administrator, Board of Directors for a significant wonderful year and year to come.

Contact this candidate