Operations & Process Improvement Leader

Myron D. Green **** Fieldstone Dr., Dayton, OH ***14 937-***-****

PROFESSIONAL SUMMARY Dynamic Operations and Process Leader with extensive experience spanning civilian manufacturing, logistics, and highly classified military operations. Proven track record of over 9 years in supervisory roles, specializing in quality control, process improvement, and cross-functional coordination. Adept at navigating high-stress, fast-paced environments while optimizing technical systems, managing complex inventory, and leading teams to exceed production and mission-critical goals. CORE COMPETENCIES

• Operations & Logistics: Inventory Management, Shipping & Receiving, Workforce Scheduling, Material Integration

• Process Improvement: Scrap/Waste Reduction, Advanced Troubleshooting, Quality Control, SOP Development

• Leadership & Management: Team Training, Cross-Functional Coordination, Project Management Liaison

• Technical Troubleshooting: Machine Programming, Equipment Diagnostics, IT/NOC Operations, Data Collection

PROFESSIONAL EXPERIENCE

Angstrom Fiber Process Technician August 2020 – February 2026

• Spearheaded process improvements by installing new programs and initiating trial runs to optimize manufacturing efficiency.

• Calibrated machine settings to strictly meet cycle times and demanding production schedules.

• Significantly reduced product scrap and waste through advanced equipment troubleshooting and real-time adjustments.

Vinnell Arabia Document Control Specialist June 2019 – June 2020

• Analyzed inventory, production lead times, and demand metrics to guarantee stock availability and eliminate excess waste.

• Managed the end-to-end physical logistics of inventory, from securely offloading delivery trucks to fulfilling customer warehouse pulls.

• Operated independently within broad guidelines, advising the Document Control Center Lead on goal implementation and continuous improvement strategies. Hematite Team Leader Dec 2017 – June 2019

• Directed cross-functional activities between technical engineers, project managers, and operations personnel to streamline materiel integration.

• Ensured precise allocation of materials to the warehouse, driving on-time production and seamless shipping/receiving operations.

• Onboarded and trained new team members on complex line operations and foundational troubleshooting techniques.

Tenneco Automotive Team Leader May 2010 – Dec 2017

• Managed comprehensive workforce scheduling and daily line operations.

• Acted as the primary liaison between production and shipping departments, guaranteeing 100% on-time shipments.

• Mentored and developed staff, improving overall team competency in basic troubleshooting and machine operations.

Easylink Services & Convergys Inc. Customer Service Specialist / NOC Operator June 2006

– Dec 2008

• Monitored voice recognition platforms and executed hourly diagnostic checks to ensure full system functionality.

• Performed advanced IT troubleshooting across multiple operating systems, utilizing tools like Putty, Remedy, LANDesk, and Cygwin.

• Handled account provisioning, ticket escalation, and acted as a key liaison between customers and internal project managers.

United States Navy (National Security Agency) Senior Operator for Watch Floor Support Nov 2001 – Nov 2005

• Provided mission-critical technical guidance to program managers at the Mid-Point Operations Center (MPOC) regarding testing and operations.

• Operated specialized intelligence-gathering equipment and real-time remote computer terminals to acquire high-level target data.

• Overhauled standard operating procedures (SOPs) for military operations, leading to critical adjustments in operator handbooks and mission applications.

• Evaluated and resolved tasking procedures on over 15 remotely controlled systems, training personnel on daily health status and emergency protocols. EDUCATION & MILITARY TRAINING

• Cryptologist Data and Collection (CTR) A-School – Pensacola, FL

• Missile Technician A-School / Petty Officer Indoctrination – Kings Bay, GA

• Coursework: Nashville State Technical Institution & Tiffin University

• High School Diploma: Colonel White High School, Dayton, OH TECHNICAL SKILLS

• Operating Systems: PLEX, UNIX, Linux, Windows OS

• Databases & Software: Microsoft Office Suite, Remedy, Octave, Commonview

• Hardware/Networking: Cisco Routers/Hubs, HP Spectrum Analyzers, Oscilloscopes, Keying Generators, WJ Receivers

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