Experienced Receptionist & Office Manager
Resume:
Melissa Anderson
Pell City, AL 35125
*******@*****.***
Work Experience:
SERRA Chevrolet, Birmingham, AL
Receptionist/Cashier/Business Development Coordinator November 2025 to present Responsible for processing transactions for service department purchases with cash/credit card for Chevrolet dealership. Balance receipts for the day to ensure cash drawer is accurate. Manage telephone system and direct calls from customers and vendors to appropriate dealership personnel. As Business Development Coordinator reach out to customer leads to set up an appointment to meet with a Sales Representative at the dealership. Daily goals were to reach out to at least 100 customers per day and attempt to schedule at least 10 appointments per week. JANI KING, Birmingham, AL
Office Manger November 2024 – April 2025
Responsible for day-to-day office operations for commercial cleaning company. Managed the daily function of the office for the company to include maintenance of office equipment/supplies, billing and entry of contact/job project management into software system. Also, responsible for answering phones and greeting/managing customer interactions with management team. Prepared contracts for Franchise Owners and supported their efforts in managing clients including preparation of proposals, billing, payment and terminations.
ROOFING INNOVATIONS, Richmond, VA
Office Manger March 2017 – May 2022
Responsible for day-to-day office operations for roofing company. Managed the daily function of the office for the company to include maintenance of office equipment/supplies, payroll entry, customer billing and entry of contact/job project management into software system. Also, responsible for answering phones and greeting/managing customer interactions with management team. Worked with customers to manage payment collections for the organization. USA BABY, Richmond, VA
Sales Representative January 2000 – August 2000
Worked as a Sales Representative in a baby furniture/good store. Responsible for working with customers to assess their needs and assist them in identifying and picking out baby furniture for their individual circumstances.
THREE CHOPT CHURCH OF CHRIST
Secretary January 2018 – January 2000
Responsible for support of church office including the minister and congregational management team. Responsibilities included the weekly preparation of the church bulletin and announcements. Answered phones and managed priorities for minister to ensure needs of church and congregation were managed. Reason for leaving: Change in leadership
Education:
Anne Arundel Community College
September 1991 – May 1992
General Studies
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