Transportation Coordinator - Remarketing Auction

GEAH KNOTEN

Forney, TX 214-***-**** ****.******@*****.***

FINANCIAL OPERATIONS & LOAN PROCESSING PROFESSIONAL

Experienced financial operations professional with background in loan underwriting, financial analysis, documentation review, compliance auditing, insurance claims, automotive remarketing, invoice review, and reconciliation. Skilled in evaluating financial and supporting documentation, identifying discrepancies, applying established guidelines, maintaining accurate records, and coordinating with internal and external stakeholders. Strong foundation in financial-services operations with experience in underwriting, quality assurance, compliance, customer service, and automotive finance. Proficient in Microsoft Excel, Salesforce, AS400, AutoIMS, and Microsoft Office.

CORE COMPETENCIES

Loan Processing & Underwriting • Financial Analysis • Documentation Review • Loan File Review • Compliance • Quality Assurance • Risk Assessment • Data Accuracy • Reconciliation • Invoice Review • Exception Resolution • Customer Service • Case Auditing • Reporting • Process Improvement • Automotive Finance • Salesforce • Microsoft Excel • AS400

PROFESSIONAL EXPERIENCE

STELLANTIS FINANCIAL SERVICES Remarketing Transportation Coordinator October 2025 – Present

Coordinate transportation assignments for repossessed and off-lease vehicles to auction locations nationwide within a financial-services environment.

Monitor vehicle movement, aging inventory, transportation activity, and auction readiness to support timely asset disposition.

Review transportation invoices, approve applicable charges, and resolve billing discrepancies.

Maintain accurate vehicle and financial records using AutoIMS and Salesforce.

Partner with auction locations, transportation vendors, and internal stakeholders to resolve exceptions and operational issues.

Maintain compliance with company policies, remarketing procedures, and operational requirements.

Prepare and communicate inventory, transportation, and auction-readiness updates to internal stakeholders.

PROGRESSIVE INSURANCE Licensed Insurance Adjuster November 2024 – August 2025

Investigated automobile insurance claims, evaluated vehicle damage, and reviewed supporting documentation to determine appropriate claim outcomes.

Assessed liability and negotiated settlements while maintaining accurate claim records.

Reviewed information for completeness and accuracy and identified discrepancies requiring resolution.

Communicated with customers and involved parties throughout the claim process.

Applied company procedures, documentation requirements, and regulatory guidelines.

YARDI / RANDSTAD Case Auditor October 2022 – June 2024

Conducted compliance and quality audits of case documentation for accuracy and adherence to established requirements.

Reviewed files, identified discrepancies and missing information, and documented audit findings.

Prepared audit findings and reports for stakeholder review.

Applied established quality standards and procedures consistently.

Supported quality assurance and process improvement through detailed file and documentation review.

BRILLIENT CORPORATION Loan Underwriter May 2020 – June 2022

Performed financial analysis and reviewed loan documentation to evaluate applications.

Verified information and supporting documentation for completeness, accuracy, and compliance with underwriting requirements.

Applied established underwriting guidelines when evaluating financial information and loan documentation.

Identified discrepancies and requested additional documentation when necessary.

Maintained accurate loan records while working within established quality and compliance standards.

GM FINANCIAL Remarketing Auction Sales Coordinator April 2013 – July 2019

Managed vehicle remarketing activities and auction operations for repossessed vehicles within an automotive financial-services environment.

Monitored nationwide vehicle inventory and supported timely auction staging and sale readiness.

Reviewed auction charges, negotiated fees, and reconciled sale proceeds.

Coordinated transportation and resolved logistics issues with auction partners.

Managed salvage claims, title issues, and post-sale documentation.

Worked with auction partners and internal stakeholders to resolve operational concerns and support remarketing performance.

Maintained accurate vehicle, auction, and post-sale documentation.

FINANCIAL & OPERATIONAL TECHNOLOGY

Microsoft Excel • Salesforce • AS400 • AutoIMS • Microsoft Office • Financial/Remarketing Systems

EDUCATION

Southeast College of Technology Associate Degree, Computer Graphic Design

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