Logistics and Customer Service Professional

Brittany Wells

Orlando, FL ***** +1-904-***-**** *****************@*****.***

Professional summary

Dependable professional with experience in logistics, retail management, quality control, and customer service. Demonstrated reliability as a store manager at Subway, delivery driver for Walmart, and quality inspector at multiple companies. Skilled in inventory management, team scheduling, and maintaining high standards of accuracy and cleanliness across diverse roles.

Willing to relocate to: Orlando, FL

Authorized to work in the US for any employer

Work experience

Spark Delivery Driver

Walmart Orlando, FL

March 2024 to Present

• Delivered groceries and packages to customers, ensuring timely and accurate order fulfillment to enhance customer satisfaction.

Shipping and Receiving Clerk/inbound

GXO Logistics West Jefferson, OH

January 2024 to January 2025

• Received and documented incoming cargo, efficiently handling materials using forklifts and pallet jacks to maintain workflow.

• Verified and documented the count and condition of cargo received, ensuring inventory accuracy and compliance with company standards.

• Accurately labeled freight to destination, improving shipment tracking and minimizing delivery errors.

• Re-packed or re-palletized freight as needed according to provided instructions, optimizing space and protecting product integrity.

• Performed additional warehouse duties as assigned, supporting overall team productivity and operational efficiency. Maid Service

Wells Sparkle & Shine Middleburg, FL

January 2018 to January 2025

• Cleaned vacation rentals, residential, and commercial properties, ensuring high standards of cleanliness and client satisfaction.

Daycare Teacher

LAKE ASBURY LEARNING CENTER Green Cove Springs, FL September 2023 to February 2024

• Taught daily lessons, fostering early childhood development and supporting learning objectives.

• Created a safe, inclusive, and stimulating environment, promoting positive social and emotional growth.

• Structured learning activities, outdoor play, and nap time to ensure balanced daily routines for children. Store Manager

Subway Middleburg, FL

August 2019 to February 2024

• Scheduled employee hours, managed inventory, and opened the store to ensure smooth daily operations.

• Prepared food and maintained store readiness, contributing to efficient service and customer satisfaction.

• Transported daily cash deposits to the bank, ensuring accurate financial management and security. Lead Sales Associate

Dollar General Middleburg, FL

February 2018 to July 2021

• Opened and closed the store, ensuring all procedures were followed for security and readiness.

• Maintained a clean and organized sales floor, enhancing the shopping experience for customers.

• Counted and deposited money in the safe, ensuring accurate cash handling and accountability. Fullfillment

Amazon Jacksonville, FL

August 2020 to February 2021

• Inducted and re-binned items, preparing orders for packing using RF scanner technology to ensure order accuracy and efficiency.

Home Health Aide

Heart to Home Inc Springfield, OH

August 2016 to November 2018

• Provided care for disabled clients, assisting with daily living activities, transportation to appointments, meal preparation, and housekeeping.

• Administered medication, performed colostomy care, and supported clients’ health and well-being. packager/spot welder

morgal Springfield, OH

October 2014 to June 2015

• Packaged parts into shipping containers and prepared them for outbound shipment, ensuring accuracy and timeliness.

• Spot welded nuts onto parts, utilizing strong eye coordination to ensure weld quality and defect-free products. Quality Control Inspector

am pm employment (carmichaels) Springfield, OH

August 2014 to October 2014

• Lanced, pressed, and broached parts, checking depth with gauges and calibers to ensure product quality.

• Applied math skills and inspection techniques to maintain high standards and accurate measurements.

• Maintained a clean and organized workspace, supporting safety and efficiency. Quality Inspector, Part Setter/Desetter

Arc Staffing (Tru Tec) Springfield, OH

October 2012 to August 2014

• Inspected brake parts for quality, ensuring absence of salt or rust before shipment.

• Deset heat-treated parts and prepared them for shipping, maintaining workflow and quality standards.

• Set green parts on fixtures for heat treatment, supporting production efficiency.

• Utilized inspecting, housekeeping, and basic math skills to maintain quality and organization. Inspector/Machine Operator, Putting display model phones together Staffmark Loveland, OH

December 2010 to March 2011

• Removed parts from conveyor belt, ground rust off, and stacked on carts to maintain production flow.

• Assembled display model phones, applying hand coordination and speed to meet production targets.

• Utilized computer skills to support assembly and tracking processes. Server and Cashier/Hostess

Pops dinner/cozys Springfield, OH

June 2005 to December 2009

• Waited tables and passed out food, delivering prompt and friendly service to guests.

• Operated the register, accurately processing transactions and handling cash.

• Applied customer service and math skills to enhance guest satisfaction and efficiency. Cook/Cashier

White Castle Springfield, OH

January 2008 to May 2009

• Operated cash register and trained new employees, ensuring smooth front-of-house operations.

• Ran grill and fryer, preparing food efficiently to meet customer demand.

• Demonstrated ability to run the entire store independently, showcasing leadership and adaptability.

• Utilized math and customer service skills to process orders and resolve issues effectively. Education

major (High School Diploma)

Gods Teen Springfield, OH

2005 to 2009

Skills

Companion Cash handling Dependability Senior care Cooking Inventory management Customer service Cashiering Phone inquiries Order picking Home care Time management Residential cleaning Alzheimer's care Communication skills RF Scanner Order Picker Serving Experience Order picker Lesson Planning Passenger vehicle Packing Cashier Quality Inspection Dusting Spot Welding Active learning Home health Food service Store Management Experience Caregiving Working with people with developmental disabilities Driving Customer support Freight Labeling Communications Heavy lifting Retail sales Restaurant experience Attention to detail Hair styling Laundry Serving Custodial experience Picking & packing Store management Assembly Machine Operator Materials handling Commercial Cleaning Loading Quality control Cleaning Warehouse experience Medication Administration Cash register Housekeeping Receptiveness to feedback Sales Professionalism Packaging Patient observation Problem-solving Forklift Operation Safety regulations Patient care Pallet jack Manual handling

Languages

English - Expert

Certifications and licenses

Drivers License

Driver's License

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