Tech Founder & Customer-Focused Hospital Operations

P R O F I L E

Customer-focused, tech-savvy professional with 2.5 years in a fast-paced, team-oriented hospital and a track record of building technology from the ground up. Founded and launched a live web app without a formal coding background, and translates technical detail into plain language so every customer leaves with the right product for their needs.

C O R E S T R E N GTHS

Customer Service Product Demos Tech Setup & Troubleshooting Plain-Language Explanations Calm Under Pressure Team Collaboration Web Apps & Cloud Hosting AI Tools (Claude, ChatGPT) Teaching & One-on-One Help P R O F E S S I O N A L E X P E R I E N C E

Founder & Product Owner 2026 – Present

Inergy · ENNCloud Technologies Corp. · Spring, TX

Patient Transporter Feb 2024 – Aug 2026

Houston Methodist Willowbrook Hospital · Houston, TX Swim Lessons Instructor Aug 2023 – Feb 2024

TASC · Spring, TX

E D U CATION

High School Diploma · Klein High School, Klein, TX May 2023 Elliot Johnson

RETAIL SALES ASSOCIATE · BEST BUY REQ. 1 056321BR

■ Spring, TX 77379 ■ 936-***-**** ■ ******.*******@************.*** ■ inergy.dev Built and launched Inergy, a live web app for tabletop game groups, with no prior coding background, using AI coding tools.

Own the product end to end: setup, testing, troubleshooting and releasing updates. Recruit and support outside testers, turning their feedback into fixes and new features. Demo the app, answer questions and explain tech in plain language to new users, testers and partners. Moved patients safely between rooms, tests and procedures in a fast-paced, team-oriented hospital. Transported ICU patients, coordinating with critical care nurses to move patients safely with their monitors and medical equipment.

Supported Emergency Services with fast, time-critical transports for incoming emergency patients. Greeted patients warmly and kept them calm and informed, often at stressful moments. Worked closely with nurses and staff to keep schedules on time. Taught students of different ages and skill levels. Broke skills into simple steps and kept lessons safe and encouraging. Kept parents updated on progress.