Customer Service & Shift Leadership Resume
Resume:
Marie Owens
Gastonia, NC *****
**************@*****.***
Professional Summary
To obtain a position where I can use my skills and knowledge to help the growth of the company Authorized to work in the US for any employer
Work Experience
Shift Leader
Popeyes Louisiana Kitchen-Gastonia, NC
June 2024 to Present
• Led a team of XX employees, providing guidance and support to ensure efficient operations
• Developed and implemented strategies to improve productivity and streamline processes Team Member/Cashier
Checkers & Rally's Drive-In Restaurants-Shelby, NC May 2023 to October 2023
Take orders prepare orders handle monetary transactions at front counter and drive through Dietary Aide
Alexandria Place-Gastonia, NC
August 2022 to February 2023
Prep and serve trays to elderly at dinner time only prep for morning shift breakfast scrap and Wash dishes
EVS Tech
Atrium Health-Shelby, NC
December 2020 to March 2021
cleaned and sanitized coved positive rooms nursing lounge and doctors lounge bathrooms and empty discharged rooms and occupied rooms
General Cleaner
ABM Industries, Inc.-Charlotte, NC
April 2020 to December 2020
Clean and sanitize bathroom and concourse area where passengers board plane checking for flights and seating area
BOH Team Member
Noodles & Company-Gastonia, NC
October 2019 to April 2020
Run grill and kitchen area
Cashier/Customer Service
Restaurant Depot-Charlotte, NC
October 2018 to April 2019
Provide customer service helps with merchandise availability and location operates cash register Education
Diploma
Martin Luther King Jr. High School
Skills
• Laundry
• Commercial Cleaning (1 year)
• Customer service (10+ years)
• Kitchen experience
• Residential Cleaning (6 years)
• POS (5 years)
• Meal Preparation (5 years)
• Customer Service (9 years)
• Serving
• Nursing
• Janitorial experience
• Hospital experience (1 year)
• Hospital Experience (Less than 1 year)
• Food Service (5 years)
• Crew Member (5 years)
• Shift Management
• Dietary aide experience
• Cash handling (10+ years)
• Restaurant experience
• Home Care
• Computer Operation (5 years)
• Hotel experience
• Food service (10+ years)
• Food Preparation (5 years)
• Manufacturing
• Cashiering (9 years)
• Food Production (6 years)
• Medication Administration
• Cooking
• Microsoft word excel and powerpoint (1 year)
• Environmental Services (Less than 1 year)
• Cash Handling (5 years)
• Caregiving (2 years)
• Cleaning Experience (6 years)
• Senior Care (2 years)
• POS
• Dietary Aide Experience
• Kitchen Experience (3 years)
• Guest Services (1 year)
• Cash register
• Cleaning
• Custodial Experience
Certifications and Licenses
Driver's License
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