Warehouse, Janitorial & Customer Service Associate
Resume:
Experience
Warehouse Worker
Amazon's Fulfillment Center • Chicago, IL
Proficiently managed order picking, fulfillment, inventory, and asset tracking processes, resulting in an annual increase of $[x]k in revenue
Maintained a clean and orderly environment and earned a [x]% employee satisfaction rating Worked as part of a small team of [x] people, including [x] supervisor and [x] Aasociates, to effectively manage a
$[x] million annual warehouse operation
Janitorial Worker
ABM Industries Inc. • Chicago, IL
04/2019 - 05/2021
Developed relationships with [x} new staff members, and assisted [x] existing staff members in their career development
Provided customer service and was involved in training [x] new team members each month Maintained a clean and safe work environment, resulting in a [x]% reduction in complaints filed with management and a [x]% increase in crew satisfaction
Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
Cashier/Customer Service/Sales Associate
McDonald's • Chicago, IL
02/2004 - 07/2013
Provided customer service and was involved in training [x] new team members each month Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services
Maintained a clean and safe work environment, resulting in a [x]% reduction in complaints filed with management and a [x]% increase in crew satisfaction
Attended and chaired [x] board meetings and [x] executive committee meetings, leading to the adoption of an action plan by the board
Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of [x]% annually
Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
Developed relationships with [x} new staff members, and assisted [x] existing staff members in their career development
Server and Hostess
Golden Corral Corporation • Louisville, KY
10/2002 - 12/2004
Provided customer service and was involved in training [x] new team members each month Maintained a clean and safe work environment, resulting in a [x]% reduction in complaints filed with management and a [x]% increase in crew satisfaction
Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
Developed relationships with [x} new staff members, and assisted [x] existing staff members in their career development
TYWANA JACKSON
****************@*****.***
Chicago, IL
Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of [x]% annually
Security Guard
ARMAGEDDON SECURITY • Chicago, IL
04/2000 - 05/2002
Performed physical security duties such as monitoring surveillance equipment, patrolling the building, and conducting perimeter checks
Improved customer service by offering a friendly greeting and making sure the elevator was working while waiting for customers to enter
Performed safety and emergency evacuations for client needs and incidents Warehouse Worker
UPS • Willowbrook, IL
12/1996 - 01/1998
Maintained a clean and orderly environment and earned a [x]% employee satisfaction rating Obtained an [x]% positive employee retention rate, with employees averaging [x] years of experience, and regularly hired new employees who exceeded expectations
Proficiently managed order picking, fulfillment, inventory, and asset tracking processes, resulting in an annual increase of $[x]k in revenue
SECRETERIAL CLERK
CHICAGO POLICE DEPARTMENT SUMMER PROGRAM • Chicago, IL 05/1995 - 09/1996
Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of [x]% annually
Maintained a clean and safe work environment, resulting in a [x]% reduction in complaints filed with management and a [x]% increase in crew satisfaction
tying filing very important department files keeping close records answeringpgones taking messages
Skills
Customer service, Food service, Customer service, Communication skills, Computer literacy, English, Time management, Leadership, Guest services, Documentation review
Education
BUSINESS
PAUL ROBESON • CHICAGO IL
06/1998
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