IT Program & Project Management Leader

Bhanu Chander Garikiparthy

IT-Program/Project Management/Performance Portfolio Management /Agile & Waterfall Method /CoE Governance / SDLC / ITIL / Service Delivery / Digital Transformation.

Email ID: ***************@***.***

Mobile : +91-906*******

www.linkedin.com/in/bhanu-chander-garikiparthy-3b209972

Career Objective:

To pursue a career in a challenging environment where my technical & analytical skills are most utilized, giving me opportunities to learn and work with cutting edge technologies.

Overview

•19+ Years’ experience in IT /ITES in Technical & Program / Project Management Operations (PMO)& Service Delivery Operations Management in MNC’s & Govt Entities (Industry Standards Domain 4.0).

•Experience in Multiple IT Data Consolidation, Network & Telephony Infrastructure Projects (Large, Medium & Small Scale Projects) like Data Centre (DC) & Data Recovery (DR) Setup, Site Expansions, DC Migration, DC (EOL) etc.., of Infra Implementation Projects in both Govt Entity & MNC’s.

• Software Application SDLC (Software Development Life Cycle), SaaS Implementation & Migration within the OU & leads to Successful Project Delivery.

•Knowledge & Usage of ITIL framework as per the Industrial Standards

•Leading a Team, People Management, Managing Deliverable, Time Management & SLA, Managing Reports & Documentations.

•Project Planning & Executing (Road Map, WBS, Resources Allocation), Designing the Model Frameworks, FRS, RFP & RFQ, SOW, Project Budgeting, Vendor Management, Change Management implementation etc..,

Certifications:

Six Sigma Certified (Green & Black Belt) from Macobie (an USAL / UK Company)

Information Technology Infrastructure Library (ITIL)

Technical Skills:

.

Management Skills: Project Management, Project Delivery, Project Planning, Waterfall & Agile Methodology, Client Delivery, SDLC (Software Development Life Cycle) & ALCM(Application Life Cycle Management), SFDC Implementation

PM Technical Projects Executed & Implemented (End to End) :

1.E-Commerce (B2C) & (B2B) Development (Website, Mobile Application (Android) & Web Version ) Understanding about any cloud Azure/GCP/AWS, Java/ Python/ API / Streaming / Security Audits Compliance etc..,

Aspect

Tools & Reports

Cybersecurity Projections

Focus

General project execution & documentation

Cybersecurity-specific projects & risk mitigation

Skills

Coordination, reporting, vendor management

Cyber frameworks, compliance, threat analysis

Tools

MS Project, Jira, ServiceNow

SIEM, vulnerability scanners, NIST/RMF tools

Deliverables

Status reports, MOMs, project trackers

Security audits, incident reports, compliance docs

June 2023 to Feb 2024 - Gurugram (Haryana)

Organization

Nestle India Ltd (C2H)

Designation

Project / Program Management Specialist

Role:

Technology / PMU / Project Management / CoE Governance

Client:

Global / Local – Projects of Nestle India

Reporting:

CIO / Project Head (IT) / Demand Manager (Global)

Key Roles:

(B2B E commerce / Retail Segmentation / SDLC / SDFC (Agile) / Digitalization )

1.Project Planning and Initiation:

Work closely with stakeholders to define project scope, objectives, and deliverables.

Develop detailed project plans, timelines, and resource requirements.

Conduct project initiation activities, including risk assessment and mitigation planning.

Quarterly Progress review Presentation to Client Representatives

Prepare and Submit Monthly financial progress report to the office of the Client and Stakeholders.

2.Team Leadership:

Lead a cross-functional team of data analysts, data engineers, and other relevant specialists.

Foster a collaborative and innovative team culture.

Provide guidance and support to team members, ensuring clarity of roles and responsibilities.

3.Execution and Monitoring:

Oversee the day-to-day execution of projects, ensuring adherence to project plans and timelines. Monitor project progress, identify potential issues, and implement corrective actions as needed. Conduct regular status meetings and communicate project updates to stakeholders.

4. Scrum Events:

Organize & Facilitate Daily Standup’s, Sprint Planning, Sprint Reviews & Retrospective. Mentor Team Members on Agile Principles & Practices, Ensuring continuous improvement and High Performance

5.Data and Analytics Expertise:

Leverage expertise in data and analytics to guide the technical aspects of the projects.

Collaborate with data scientists, analysts, and engineers to ensure the successful implementation of data solutions. Stay abreast of industry trends and emerging technologies in data and analytics.

6.Application Development Expertise:

Leverage expertise in application development methodologies and best practices.

Provide guidance and be a champion of Dev-Sec-Ops and proper release management of product versions.

Collaborate with development teams to ensure the successful implementation of software solutions.

Stay informed about emerging technologies and industry trends in application development.

7.Integration Strategy:

Develop and implement SDFC integration strategies for connecting diverse applications and systems.

Work closely with integration specialists to design and implement seamless data flow across applications

8.Quality Assurance:

Implement and enforce quality assurance processes to ensure the accuracy and reliability of data outputs. Conduct thorough testing and validation of data and analytics solutions.

9.Risk Management:

Identify potential risks and issues that may impact project delivery. Develop and execute risk mitigation strategies to minimize project disruptions.

10.Stakeholder / Vendor Management:

Communicate effectively with internal and external stakeholders, providing regular updates and addressing inquiries.Ensure alignment between project deliverables and business goals. And,also Vendor Identifying, Vendor Evaluation & Selection Contracting (On Boarding Process).

11.Documentation:

Maintain comprehensive project documentation, including project plans, status reports, and lessons learned.

May 2022 to Sep 2022 - Bengaluru (KA)

Organization

Alorica Pvt India Ltd,

Designation

IT – Sr Project Manager - II

Role:

Technology / PMU / Project Management / CoE Governance

Client:

IT (Infrastructure & SDLC)

Reporting:

Vice President & Director of Information Technology (IT)

Key Roles:

Working with both Internal & External Projects and Handling Technical PM in Implementations, as per the RFP.

Timely Manner Internal & External Communications & Act as a Bridge between the Different Teams.

Understand the complexity of the Issues & Deliverable’s according to the Deadlines.

Participates in Change Implementations & TASK Implementations & also in Migration from Existing Servers to Cloud (Azure).

Work close with Site Builds and make All circuits are available and make the site up to date.

Handling Multiple Projects and Keep them on Track (Green projects ).

Updating all Internal Tools in regular Intervals for the Auditing Purpose.

Working On Escalation Issues when Higher Management required on Critical Basis.

Manage project tasks and dependencies, tracking progress and ensuring adherence to timelines and milestones.

Implement quality control processes to ensure project deliverables meet defined standards.

Feb 17th, 2021 to as April 31,2022 - Hyderabad & Guntur (AP)

Organization

Farm Gate technologies Pvt India Ltd,

Environment:

IT – Service Delivery Manager (SDLC Projects)

Role:

Technology / PMU / Project Management

Client:

Andhra Pradesh Agriculture Marketing Department (Guntur, AP)

Reporting:

Hon’ Commissioner (IAS) & CEO-RYB (Govt of AP)

Key Roles:

(E-Commerce B2C) - SDLC / Waterfall Methodology & Digitization)

Project Co -Ordinating for the Project and Handling the IT Issues, Implementations, as per the Client requirement.

End to End Management of Projects from Inception till Completion.

Preparation in RFQ & RFP of the Product requirement and also LLD's, Wire frames, FRS, Technical Blueprint etc of the backbone of the Project Requirement documentations

Proactively Manage and Monitor execution of deliverables and Mitigate risks.

Product & Project Delivery Framework (PDF) and Apply both Waterfall and Agile Project delivery.

Client Liaison responsible for acting as a bridge between the client and the Delivery Team.

Setting Processes for streamlining delivery ensuring timely and accurate deliveries

Ensuring SLA adherence

Co-Ordinating RCA and Analyzing Data and Feedback from Client.

Co-ordinating with other departments for any project requirements.

Design and Implementation of Electronic Data.

Chatbot Using AI to engage Users across wide range of Digital Touch Point.

Multi Banking Payment Gateway Integrations using API

Co-ordinating with external auditors in client/IT Security audits. (KPMG)

Preparing MOM (Minutes of Meetings).

Co – Ordinating with the IT Infrastructure Dept (I;e APTS ) for the Accessibility, Network Implementations, SSL Certificate, Audit Reports periodically.

Monitoring and upgrading the New Technology Implementations’ according to the Project Requirement.

Co -Ordinating with the Development Team and Illustrate the Software changes and delivering to the Client on Timely Manner.

GRMS implementation and monitoring the tracking accordingly with the Monitoring Team in Day to Day, Week to Week & Monthly Reviews.

Vendor Management, Change Management play’s Vital Role in co -ordinating and making the Process accurate and Delivering to the Client accordingly.

Aug 2019 to Aug 2020 Visakhapatnam (AP)

Organization

VLink System Pvt India – Visakhapatnam (AP) Contract

Client

Sterlite Technologies Pvt India Ltd Deploy to Indian Navy Services – Vizag(AP)

Environment:

IT – Project Management / SaaS Implementation / Development

Role:

Project Management

Key Roles:

Deployed to the Client Indian Navy as a IT Project Manager

Scheduled meetings between clients and our Internal Team to understand the Scope of Work.

Client training and knowledge transfer for the Entire Team.

Team Activities, Preparing NLD’s (Network Line Diagram’s), Documentation, Vendor Management, SLA Maintaining, Delivering the Work on Time and taking Sign Off Process etc. are the key roles.

Successfully Manage the relationship with the Client and other Stake Holders.

Successful and Complete Transaction in the UAT / Production Environment.

Client Facing and internal Solid Communication skills including the attention to detail and multi-tasking skills.

IT Active & Passive Infrastructure DataCentre, AOCC, SOCC, NOC Structured Cablling, LAN / WAN single / MultiMode Fiber Network IP CCTV, Public Address System IP Access Control System & Display of Video / Audio Control Systems.

Ensuring that the Projects were Delivering on Time within the Budget Limit and on Time scope.

Jan 2019 to July 2019 Kakinada, EG Dist(AP)

Organization

Javi System Pvt India Ltd Contract

Client

Sterlite Technologies Pvt India Ltd Deploy to Kakinada Smart City Corporation Ltd(KSCCL) - Kakinada (AP)

Environment:

Project Management - IoT (SDLC Development)

Role:

Project Management & (NOC)- IT Manager

Key Roles:

Hands on Experience with OSS (Operation Support System), & BSS (Business Support Systems), which is set of Control & Manage the Operational Functionalities such as that helps in Communication provide by the service Provider & set of Programs in Monitoring, Control, Analyze & Manage the Telephony, or a Computer Network.

Managing the Monitoring, Helpdesk, Network Operations Team & Field Team Including Fiber Network Team.

Working closely & according with the System Architecture & Solution Designed by the Customer.

Maintaining & Monitoring the Data Centre (DC) & Data Recovery (DR).

Working on Incident Management Ticketing Systems on Priority Basis (EMS, Service Now) & NMS (Network Management System).

Good Knowledge in Fiber Laying Project (ex: T&D, Blowing, Splicing, OTDR, LSPM) of our Kakinada Project across 120km.

Plan / Assign Day to day activities for all the Team Members of Technical Staff and controlling & maintaining the sustainability from wired situations

March 2017 to Nov 2018 Bangalore (Karnataka)

Organization

BOOTCAMP Consultancy Pvt Ltd Contract

Environment:

IT – GS/Project Manager

Role:

Global Support / IT – HelpDesk Manager

Key Roles:

Problem Solving, Impediment resolution, Project Planning: Developing detailed project plans, including resource planning, resource allocation, timelines, milestones, and risk assessments.

Team Leadership: Leading and motivating project teams, assigning tasks, and fostering a collaborative work environment.

Budget Management: Monitoring project finances, tracking expenses, and ensuring adherence to the approved budget.

Risk Management: Identifying potential risks and implementing mitigation strategies to minimize project disruptions.

Communication: Maintaining clear and effective communication with stakeholders, providing regular updates on project progress and addressing any concerns. Provide regular project status updates to senior management and other stakeholders.

Migration Implementation Project:

Execute, manage Office 365 Migrations for Microsoft external clients (Small Business Clients of 100-250 User’s) Troubleshooting and customize Office 365 Applications including Word, Excel, One Note, Skype for Business, Outlook, PowerPoint, & Microsoft Access. Office 365 Training (Back end and front-end Architecture). Exchange / Office 365 Support, Maintenance, & Administration (Account Provisioning, Migration from Exchange to Office 365 account, Distribution Group Creation, Installing and Configuring User Account to O365 etc )

Aug 2016 to Feb 2017 Bangalore (Karnataka)

Organization

Oracle + Aconex India Pvt Ltd

Environment:

Corporate IT- Administration

Role:

Desktop Administration - II

Key Roles:

Global Corporate IT Services and supporting all our End Users of Aconex related to Infrastructure IT Issues of Network, Application, Desktop Management, Administration, Change Management, vendor Management, & Configuration, VPN Cisco Product’s, MS Outlook,MS 0365, Management Issues.

Handling issues related to network outages, ADSL etc.

Setting up trouble shooting residential computer networks both LAN and WLAN

Imaging the Desktop’s or Laptops by using WDS, Bit Locker Encryption, Sopho’s

Coordinating with various departments to resolve technical issues.

Administrative Tasks include analyzing the RCA related to Access Permission’s, Group’s, Applications by Providing & Generating Temporary Password Accessibility for the User Access.

Jan 2011 to May 2016 - Chennai (Tamilnadu)

Organization

Ellipse Technology Pvt Ltd

Environment:

IT- Global Infrastructure Services (GIS)

Role:

Sr IT Support Engineer - II

Clients:

Facebook, Amazon, IDA Ireland, Brocade, Salesforce

(Feb 2007 to Oct 2008 ) & (Mar 2009 to Dec 2010) - Chennai & Visakhapatnam

Organization

Sutherland Global services Pvt India Ltd

Environment:

ITES / IT – Telecom

Role:

Technical & Sr Technical Support Engineer / SME

March 2006 to Feb 2007 Chennai (TN)

Organization

Slash Support Pvt India Ltd

Environment:

ITES / IT – Telecom

Role:

Technical Support Engineer

ACADEMIC QUALIFICATIONS:

Course

Institute Name

Course Duration

Percentage BBA

Xavier Institute of Business Management Studies (XIBMS)

2011 – 2014

80%

B.Sc

Bangalore University

2002 -2006

72%

12th

Board of Intermediate Education

2000 – 2002

60%

10th

Board of Secondary Education

2000

65%

Personal Profile:

DOB: 29/08/1983

PASSPORT: R7197667

Nationality – Indian (Hindu)

Marital Status: Married

Qualities: Self-motivated, hardworking and trustworthy individually, good team player and

Like challenging work environment.

Nationality: Indian

I hereby declare that the information furnished above is true to the best of my Knowledge.

Name: Place:

Bhanu Chander Garikiparthy

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