Certified Spanish Interpreter (Remote)

Ana Evelyn Olivares Villalva

***** ******* ******

El Paso, TX 79936

Home: 915-***-**** Mobile: 915-***-****

Objective: Provide high quality services using my skills and experience.

EDUCATION:

Central American Institute of Technology (ITCA) 1997-1999 / San Salvador, El Salvador

Technical Certification – Junior College / Major: Advanced Information Security Specialist-Computer Science

Arcadia High School – High School Diploma / Arcadia, California U.S.A. 1981

PROFILE

● Government professional with 4 years Consular experience

• Certified Interpreter by the Foreign Service Inst. Washington D.C.

PROFESSIONAL DEVELOPMENT & TRAINING

Successful completion of Department of State-Foreign Service Institute (FSI)

● Interpreter Legal (Immigration Law) & Medical Terminology

● Bilingual Consular Asst to Victims of Crime

LANGUAGE PROFICIENCY

● Level IV (Fluent) English & Spanish (Fully Bilingual) / Speak-Read-Write -Read

COMPUTER SKILLS

● Advanced Microsoft Office Programs

EMPLOYMENT HISTORY:

Position: Spanish Interpreter September 2019-AUG 5,2025

As a Phone Spanish Interpreter, my goal is to deliver the highest quality language services to a wide variety of clients, medical, legal financial etc. Eighteen years' experience working from home.

Position: Spanish Interpreter From 02/2013-7/10/2019 Provide simultaneous telephone interpretation services from home working with Government entities, State Offices and Healthcare nationwide.

WORLDWIDE INTERPRETERS 516 Missouri, South Houston, TX 77587 Telephone: 713-***-****

Position: Spanish Interpreter From: 12/08 – To: 10/25/2012 Hours: vary

Provide simultaneous telephone interpretation services from home working with Government entities, State Offices and Healthcare nationwide.

UNIVISION Radio 2211 E. Missouri Ave, El Paso, TX 79903 Telephone: 915-***-****

Position: Bilingual General & Administrative From: 07/08- To: 12/08 Hours: 40/week

Monitor and operate Company switchboard with 5 incoming phone lines, greet and direct visitors. Process credit card payments from customers and

keep payment and receipt logs. Sort and distribute mail, packages and faxes. Maintain files. Provide assistance to all departments accurately and in a timely fashion.

Customer Care Contact Center Outsourcing 1390 Pullman Avenue, El Paso TX 79936 Telephone: 915-***-****

Position: Bilingual Customer Service Representative From: 10/05- To: 05/06

Take product orders, answer consumer questions, provide detailed product information, resolve consumer’s problems, and responding to e-mail from consumers. English and Spanish.

U.S. Department of State

American Embassy- San Salvador, El Salvador

Consular Section

Position: Consular Section Bilingual General Assistant/ Visa Clerk Fraud Analyst Foreign Service National (FSN)

Urb. Blvd Sta Elena, Antiguo Cuscatlan, La Libertad, El Salvador Telephone: (503-****-****

From: 05/00 To: 05/04 Hours: 40/week

Supervisor: FMR Consul General James W. Herman

● Assist and participate in preparation for the Town Hall Meetings with the American Community and local Press working closely • with the Consul General, Ambassador and Government officials for diplomatic events at the Embassy or Ambassador’s

• residence for the American Society.

● Assist with Absentee Voting, Federal tax forms, and Selective Service registration.

● Draft and translate useful handouts, interview applicants, enter information to data base, perform document checks, maintain files, prepare and review cases for final interview.

Electric Power Company San Salvador, El Salvador Telephone: (503-****-****

Position: International Interpreter-Translator From: 09/98 To: 05/00 Hours: 40/week

Interpreter for company meetings, phone calls and translate company documents, mail, such as bids, contracts etc. Serve as liaison between Company Headquarters in Houston and Salvadoran Management.

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