Customer Service & Dispatch Professional
Resume:
CONTACT
Bakersfield, CA *****
************@*****.***
SKILLS
• Customer Service
• Cash Handling
• POS Systems
• Microsoft Office
• Data Entry
• Multi-line Phones
• Teamwork
• Problem Solving
• Time Management
• Communication
Amy Hosman
Professional Summary
Friendly, dependable customer service professional with experience in healthcare, emergency communications, and front office operations. Recognized for excellent communication, reliability, attention to detail, and providing outstanding service in fast-paced environments. Seeking a retail or customer service position where I can contribute a positive attitude and strong work ethic.
Professional Experience
Medical Scribe — Priority Urgent Care (2025–Present)
• Document patient visits accurately.
• Support providers in a busy clinical setting.
• Maintain confidentiality and detailed records.
911 Dispatcher / Dispatch Supervisor — Rogers Police Department
(2021–2025)
• Assisted the public during emergency situations.
• Coordinated police, fire, and EMS responses.
• Supervised dispatch staff and daily operations.
Medical Receptionist
• Welcomed patients, answered phones, scheduled appointments, verified insurance, and processed payments while providing excellent customer service.
Education
High School Diploma
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