Remote Customer Service & Sales Support

P/E

PATSY

EADS

About

As a creative and detail-oriented freelance

graphic designer with a strong background in

customer service and sales, leveraging skills in

communication, adaptability, and problem-solving.

Proven ability to understand client needs, manage

projects, and deliver visually appealing designs that drive engagement and sales. Combines a keen eye

for design with a customer-focused approach gained from experience as a waitress and sales associate, ensuring high-quality service and satisfaction in every project.

Experience

Freelance Graphic Designer and

Social Media Marketing

Remedy Designs / San Antonio, TX

2023-2025

• Designed branding, marketing, and

promotional materials for print and digital

platforms

• Translated client requirements into visually

compelling designs aligned with brand

guidelines

• Delivered polished design assets while

managing multiple client projects and

deadlines

• Created engaging social media graphics,

digital ads, and marketing collateral to support

campaigns

• Designed visuals optimized for multiple

platforms to improve audience engagement

and brand consistency

• Collaborated with clients to align design

direction with marketing goals and target

audience

Education

Bachelor of Science in Multimedia

Design and Development

DeVry University

2022-2024

Skills

• Software proficiency:

o Microsoft Office

o Adobe Creative Suite

o Procreate

o Unity

o Get-Hub

• Programming Skills:

o HTML 5

o CSS

o JavaScript

o SQL

o C+ / C#

Woodville, Tx *********@*****.*** 409-***-****

www.linkedin.com/in/patsy-eads-

8b368827a

• Communication

o Clear verbal and written

communication

o Active listening and stakeholder

engagement

o Professional presentations and

briefings

o Negotiation and persuasion

• Leadership

o Team coordination and collaboration

o Effective time and priority

management

o Conflict resolution and problem

solving

o Adaptability in high-pressure

environments

• Event Planning and Time Management

o Coordinating and scheduling events

to meet deadlines and objectives

o Managing timelines, resources, and

priorities effectively

o Ensuring smooth execution through

proactive planning and organization

• Budget Oversight and Financial Control

o Maintained strict oversight of

budgets and expenditures to ensure

fiscal responsibility

o Monitored spending against

forecasts and limits

o Identified and addressed cost

variances proactively

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