Remote Case Auditor & Data Entry Specialist

Venita L. Eagles

EDUCATION

Crosby High School, Waterbury, CT

H.S. Diploma

SKILLS

Data Entry 10,000+kph

Microsoft Office Suite

EMPLOYMENT HISTORY

Neighborhood Housing Service, Waterbury, CT Dec 2021 – Jun 2023

Case Auditor/Customer Service (Contract Position Remote)

•Assisted the Department of Housing in serving individuals applying for the UniteCT Program

•Determining applicants eligibility for UniteCT financial assistance based on program guidelines.

•Reviewing documentation submitted by UniteCT applicants and ensuring that all required documentation has been uploaded and submitted.

•Generating requests for further information letters to applicants missing necessary information or documentation.

•Determining whether an application should be approved or denied and transmitting such determination for supervisor review.

•Maintaining a daily log of activity

Numotions, Rocky Hill, CT Nov 2020 – Jul 2021

Cash Posting Coordinator

•Balanced each posting batch and participated in mid-month and month end balancing, as assigned by the manager.

•Researched deposit status, posting errors, and processed cash posting related requests from the billing centers.

•Converted payer-specific denial or payment codes into HIPAA complaint reject codes.

•Accurately and timely post revenue-related A/R cash receipts and/or denials.

Yale Dermatology, Middlebury, CT Nov 2019 – Nov 020

Clinical Secretary

•Answered calls and assess urgency of call and redirecting caller to appropriate source for urgent needs.

•Scheduled patient appointments and resolved scheduling conflicts, as well as notified patients of scheduling changes.

•Monitored incoming referrals and organizing them within the system to be scheduled accordingly.

Prohealth Physicians, Farmington, CT Jul 2018 – Aug 2019

Medical Biller

•Managed patient balances by verifying for next day visits, investigated open patient balances, posted charges and private payments, and compiled/organized payments received.

•Prepared bills for hospital and skilled nursing facility charges.

•Answered patient inquiries regarding billing issues.

•Provided exceptional customer service by demonstrating respect for patients and staff and maintaining confidentiality.

Uconn Health, Windsor, CT Nov 2017 – Apr 2018

Clinical Office Assistant (Remote)

•Greeted patients and checked them in and out of the facility.

•Answered phone and helped schedule future appointments for healthcare services.

•Processed payments for visits and handled various administrative duties.

•Utilized EPIC healthcare system for electronic patient records.

HMC Healthworks, Mar 2017 – Oct 2017

Claims Representative

•Answered incoming calls from providers regarding payment status on claims.

•Processed claims within a timely manner.

•Responsible for pulling UB’s and pricing sheets to forward to the fund for payment.

Carecentrix, East Hartford, CT Apr 2005 – Jan 2017

Claims Support Analyst

•Processed claims and utilized professional discretion to determine paid or denial status.

•Supported web tickets across several medical billing fields (HIT, THH, HME & Medicare).

•Utilized strong negotiation skills and entry level accounting to troubleshoot and correct errors.

•Supervised and trained entry-level adjusters to become acclimated to the fast-paced workloads.

Contact this candidate