Public Health Program Manager & Epidemiologist
Resume:
GREGORY A. HOFFMAN
**** ********* ****** 303-***-****
Baton Rouge LA, 70820
************@*********.***
PROFESSIONAL EXPERIENCE
Program Manager
Office of Public Health Laboratory (0PH)
Louisiana Department of Health
June 2023-March 2025
My responsibilities include:
• Managing the recruitment and retention of respiratory infection disease samples to the OPH.
• Coordinating, administering, and evaluating the COVID-19 sequence surveillance program to ensure compliance with local, state, and federal guidelines,
• Coordinate with Infectious Disease Epidemiologists, immunization programs, and contract Laboratories to develop and implement systems to provide surveillance and collect data within Louisiana.
• Interface with epidemiologists to coordinate sequencing to ensure health equity and representation across populations within the state. Monitor sequencing contracts and manage the outsourcing of samples to CDC and contract labs
• Ensuring the collection, analysis, and display of public health data to support the OPH's ongoing efforts to understand better the burden of respiratory illness in the State of Louisiana to inform and assist in making policy decisions regarding resource allocation and future specimen collection efforts.
• Develop and provide timely reports to epidemiologists, manage and provide timely support in current and developing investigations, surveillance systems, and data collection, analysis, and dissemination.
Substance Abuse Epidemiologist
Office of Drug Control Policy (ODCP)
State of West Virginia Department of Public Health and Human Resources March 2022-June 2023
My responsibilities include:
• Ensuring the collection, analysis, and display of substance use disorder data to support ODCP’s ongoing efforts to reduce drug overdose events and make informed policy decisions.
• Providing support in current and developing investigations, surveillance systems and the collection, analysis, and dissemination of data. Working with other epidemiologists, state and local agencies, medical professionals, and the public providing information and education to minimize the harmful effects from substance abuse throughout the state of West Virginia.
COVID-19 Lead Epidemiologist and Subject Matter Expert Contract Work for the States of Texas, North Dakota, Maine, and Vermont. October 2020-March 2022
States have been rapidly expanding their operations to address the COVID-19 pandemic. They have added epidemiologists to act as subject matter experts and provide leadership and guidance to a wide range of stakeholders. COVID-19 epidemiologists supplement the DOH internal staff to develop and implement evolving protocols to address the evolving challenges of the COVID-19 epidemic.
My responsibilities included:
• Maintain current knowledge of guidance from the CDC and NDOH regarding COVID-19.
• Develop guidance documents, policies, and procedures for responding to cases and contacts in specific settings.
• Ensure notification of exposed individuals in childcare, school, university, workplace, and travel settings.
• Collaborate with stakeholders in planning and responding to cases.
• Conduct training of disease investigators to ensure staff can investigate cases in childcare, school, university, workplace, and travel settings.
• Answer questions from disease investigators and stakeholders about COVID-19.
• Determine points of contact for specific issues and ensure prompt resolution of the COVID-19-related problems.
• Investigate COVID-19 outbreaks in childcare, school, university, workplace, and travel settings.
• Review and report childcare, school, university, workplace, and travel settings data.
• Covid-19 case investigation and contact tracing.
• Field and respond to COVID-19 inquiries for a broad range of stakeholders. Disaster Recovery Specialist
SMALL BUSINESS ADMINISTRATION
Office of Disaster Assistance
May 2020-October 2020
The Small Business Administration (SBA) Office of Disaster Assistance (ODA) is the sole SBA branch that provides financial assistance for large businesses as well as small businesses, homeowners, and renters. ODA financial assistance and low-interest loans allow rapid repair, rebuilding, and business recovery for non-farm, private-sector disaster losses. My responsibilities included:
• Rapid responses to complex inquiries from large and small businesses and disaster survivors.
• Providing information regarding federally declared disasters and the disaster loan program.
• Database research is required to provide solutions for business and disaster survivors.
• Ensuring a clear understanding of the loan closing and disbursement process.
• Ensuring proper completion of loan closing documents.
• Processing online payments.
• Assisting and training lower-graded staff.
• On-call availability for emergency response.
Substance Abuse Reduction Coordinator
AmeriCorps Volunteers In Service to America
Family Health La Clinica
August 2018-August 2019
Family Health La Clinica (FHLC) is a federally qualified multi-location health care provider in Central Wisconsin that provides primary, dental, and behavioral health care. FHLC also operates a behavioral health recovery center that provides comprehensive behavioral health care services and medication-assisted treatment (MAT) for people with Substance Abuse Disease (SUD). My primary goal was to “Help to get the right people, to the right services, at the right time to save lives” by understanding the underlying social, economic, and political realities of the opioid epidemic and developing public health initiatives to make a meaningful impact. My responsibilities included:
• Participating and contributing to policy reviews and new policy development to meet the requirements of relevant state regulations, clinical staff, and client needs.
• Collaborating with community stakeholders to develop a Comprehensive Community Plan CCP) helps ensure that people with disorder (SUD) and their informal support networks receive necessary support until treatment resources become available.
• Developing a four-tier structured database of community assets and supports.
• Designing and developing databases to track formal and informal supports, linkages between support at the inter and intra-level tiers to leverage and uniform the capacity of these groups to collect assets, perform data mapping and analysis to improve the social safety net for people with SUD and those who support them.
• Designing visual representations of community assets, mapping out existing linkages and via outreach and multimedia presentations and maps to identify areas that require forging new linkages.
• Compiling mortality and morbidity data to understand the dynamics of SUD.
• Working with 211 to expand resource guides for all seventy-two counties in WI to allow FHLC and stakeholders to refer clients with SUD outside our catchment area to resources in their local communities.
• Research best practices and development of plans and policies to educate stakeholders on the prevention of prescription and illicit drug abuse.
• Developing programmatic activities that use best practices to address the social determinants of health to improve health outcomes.
• Planning, organizing, and facilitating community forums on the intersection of Adverse Childhood Experiences (ACE), under-treated mental illness, and other associated traumas with drug abuse education, and the scientific understanding that SUD is a disease and not a moral failing.
• Developing executive presentations and community forums for public health departments, educators, and law enforcement to improve utilization of scarce resources to improve health care outcomes.
• Developing user guides and promotional materials.
• Developing logic models, pre/post testing, and training protocols to clarify project objectives, resource needs, and evaluation and modification of projects and initiatives. LGBTQ Access to Care Specialist
AmeriCorps Volunteers In Service to America
Wright Center for Graduate Medical Education
November 2017- April 2018
The Wright Center for Graduate Medical Education is a federally qualified multilocation health care provider in Northeast Pennsylvania that provides primary care and dental services. WCGME also operates a specialty clinic for people living with AIDS and Transgender people. My primary goal was to increase access to health care tor LGBTQ populations by underlying and addressing the social, economic, political realities and programmatic practices at WGME and the general population that impede access to health care for LGBTQ people via the community outreach activities in partnership with the Northeast Pennsylvania Area Rainbow Alliance. My responsibilities included:
• Researching available suitable grantors.
• Making initial contacts with grantors.
• Writing grant responses for assigned grant sections.
• Researching and writing papers addressing best practices.
• Developing logic models to facilitate pre- and post-testing to track progress and allow program modifications of efforts to improve the provision of culturally appropriate care from clinical and administrative staff.
• Developing best practice for gender neutral practices, intake paperwork and back-end environments to be more welcoming to LGBTQ populations.
• Developing programs to ensuring clinical competencies among staff, gender neutral and gender affirming policies, practices, client facing computer systems and patient portals.
• Developing effective strategies and training materials for WCGME clinical and front office staff.
• Developing strategic outlines to provide hormone replacement therapies in NEPA for patients in gender transition.
• Developing presentations to ensure WCGME clinical and back-end staff are aware of the significantly higher health care needs in the LGBTQ population. How best to address past traumatic experiences that LGBTQ patients have experienced in their interactions with a broad range of health care providers.
• Working with the information technology departments to develop computerized workflows, intake documentation, staff interactions for WCGME patients.
• Developing relationships with NEPA Rainbow Alliance.
• Assessing the support needs of NEPA Rainbow Alliance to improve relationships between WCGME and the NEPA Rainbow Alliance.
• Developing logic models, pre/post testing, and training protocols to clarify project objectives, resource needs, and evaluation and modification of projects and initiatives. President
GAH & Associates Inc.
October 2002-May 2006
GAH & Associates was an independent sales agent and consulting firm for technology products and services that I founded in response to the collapse of technology markets in the early 2000’s. I was responsible for developing supplier relationships and sales of consulting services, voice and data products, local and long-distance telephone services, and high-speed data communication services. I maintained close working relationships with a select group of technology professionals and resold their expertise as needed for larger consulting, training, and product installation projects.
Account Director
Intervoice Brite
August 2001-September 2002
I sold QNX and Microsoft NT-based voice, fax, e-mail messages systems, and speech-to-text equipment to wireless providers. My primary account responsibility was with ATT Wireless in Toronto, Canada. I was also responsible for developing new business relationships with regional bell telephone operating companies, incumbent local exchange companies, and national cable television providers across North America. I was the top revenue producer in my division. Regional Sales Manager
Baypoint Innovations
October 1999-July 2001
I sold Microsoft NT-based voice, fax, and e-mail messaging systems to telephone interconnection companies and value-added voice and data equipment resellers. I was responsible for direct and channel sales. My territory included Alaska, the Rocky Mountains, and the Pacific Northwest regions of the US
Regional Sales Manager
Cyber Digital, Inc.
September 1998- September 1999
I was responsible for direct sales and channel sales development for telecommunications switching equipment utilizing a newly developed distributed architecture to local, long-distance, and wireless carriers. My territory included the Central and Midwest regions of the U.S. Senior Account Executive
MFS Communications, Inc.
September 1997- August 1998
I closed strategic sales of high-end applications-driven telecommunication solutions to large customers. My product portfolio included large-scale call center systems, automated call distribution systems, call routing and automated voice response systems, voice mail systems, and Post Branch Exchange systems for large enterprises and distributed campuses. I was also responsible for selling bundled service packages for wireless, long-distance, and local telephone services via the WorldCom networks.
Account Executive
High Country Wire and Telephone
February 1993-September 1997
I sold telecommunications and data communication solutions to the public and private sectors, including large Post Branch Exchange systems for large businesses and campuses, business telephone systems, call center systems, automated call routing systems, and voice response systems. Sales of wrap-around hardware, software, and high-speed voice and data connectivity solutions for growing internet service providers, retail point of sales terminals, and interior and exterior caballing and wiring solutions. Sales of telephone company hosted central office communication systems, voice mail and voice processing systems, and local and long-distance telecommunications services. I was consistently 150% of the quota and one of the highest commissioned sales representatives in the company. Service Manager
Business Telemanagement Inc.
December 1991-November 1992
I organized and maximized the expansion of a rapidly growing telecommunications company. Managed operations and sales support for all phases of operations and vendor relations. Successful client liaison and support techniques result in a 96% customer retention rate. Customer Support Representative
Centel Communications Systems
January 1990-November 1991
I provided all customer service and support phases, add-on sales, project management, systems design, vendor negotiation, and telephone call trafficking engineering. I developed expertise in data collection, design, input, implementation, training, and moves, adds, and changes for complex communication systems.
Project Manager
Janine Asai and Associates
June 1987-January 1990
I managed all phases of large and small telecommunications projects, including large Post Branch Exchange Systems (PBX) for large businesses and campuses, business telephone systems, telephone company-hosted central office communication systems, and voice mail for the public and private sectors.
Tax Examining Clerk
Internal Revenue Service
May 1985-April 1987
I enforced the collection of unpaid taxes and filing of delinquent tax returns in accordance with the Internal Revenue Manual, as well as relevant tax laws and regulations. I maintained a Noncritical Sensitive Security Clearance pursuant to Executive Order 10450. GREGORY A. HOFFMAN
8106 Stonelake Avenue 303-***-****
Baton Rouge LA, 70820
************@*********.***
EDUCATION
Master of Science in Environmental Policy and Management University of Denver
Denver, CO
In Progress
Master of Arts in Emergency and Disaster Management American Military University
Charleston, WV
2017-2021
Master of Arts in Public Health
New Mexico State University
Las Cruces, NM
2013-2017
Three-year Pre-Clinical Doctoral Program in Veterinary Medicine St. Matthew’s University School of Veterinary Medicine Grand Cayman, Cayman Islands
2008-2010
Bachelor of Arts in Psychology
California State University at Fullerton
Fullerton, CA
1984-1987
GREGORY A. HOFFMAN
8106 Stonelake Avenue 303-***-****
Baton Rouge LA, 70820
************@*********.***
Professional Memberships, Academic Associations Awards and Recognition Red Cross, Disaster Action Team
Respond to fires, storms, and other disasters. Addressing disaster victims' needs for lodging, clothing, and connection with long-term recovery services. International Association of Emergency Managers
The International Association of Emergency Managers is a non-profit organization dedicated to promoting the profession of emergency management by working with its membership to promote the goals of saving lives and protecting property during emergencies and disasters.
Academic Honor Associations
Epsilon Pi Phi Honor Society (EPP)-Graduate Member in Good Standing Graduate student members must maintain a 3.75 GPA or "A" letter grade and rank in the top 20% of their class.
EPP is a specialized honor society that recognizes student excellence in emergency management, homeland security, or criminal justice-related fields. The Association of College Honor Societies accredits EPP. Vision
To provide a foundation for excellence in developing exceptional professional and academic leaders.
Mission
To reward, advance, and recognize disaster/emergency management, disaster research and science, homeland security, and business continuity as a discipline and profession and to encourage a high standard of excellence and partnerships in these related fields of practice and study. Dean’s List
Community College of Denver
Vice Presidents List
Community College of Denver
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