Receptionist

Margaret Franklin

Raleigh, NC ***** 919-***-**** ***************@*****.***

Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills

Proficient in all Microsoft Office Customer Service

Suites Software, Microsoft Office

Specialist Certified 2013

Problem-Solving Time Management

Attention to Detail Flexible and Adaptable

Dependable and Responsible Multitasking Abilities

Excellent Communication Critical Thinking

Computer Skills Organizational Skills

Organization and Time Active Listening Management

Problem Resolution Verbal Communication

Teamwork and Collaboration Events Registration

Work History

Seasonal position for SOMA Conference under Greene Resources. Position consisted of registration for attendees and security tasks.

Temporary assistance with event planning, providing registration and monitoring for weeklong conference in Raleigh, NC Position was commissioned by Frankel Staffing.

Volunteer work delivering food to elderly and disabled.

Temporary Customer Service Rep- Handled orders and research conducted for customers on holiday orders.

Temporary Call Center Position- Answered calls in remote setting regarding COVID testing as well As set up appointments and assist with directions to sites in the state of Florida. Randstad

Temporary Registrar - Creating and responding to emails from training personnel as well as police officers

Working on charts in Excel, scanning documents, compiling records, organizing and maintaining files, heavy data entry, mail distribution and Word with heavy emphasis on Outlook

Preparing reports, printing and mailings. NC State

Temporary administrative assignments with Frankel Staffing, Raleigh, NC and HKA Temp Services

Part Time Receptionist — This job involves phone work, heavy data entry, faxing, conference room scheduling as well as luncheon orders My position also consists of personal correspondence mailings to clients and prospective clients.

Part Time Receptionist — This position consisted of heavy call volume, greeting clients, data entry, some handling of cash, reserving conference rooms and assisting with legal filing in system File Trail handling requests of large volumes on a daily basis.

Database Coordinator — Worked exclusively for Verizon, database maintenance and upgrading systems BAAIS, Virtual Inventory, WordSketch, Vrepair via data entry. Verizon

Call Center Support Clerk – Position involved 100% heavy data entry, over 250 inbound/outbound calls daily utilizing customer base relating to servicing their software program; some scheduling in Outlook Calendar.Softpro

Receptionist/Administrative Assistant - Handled all calls and greeted visitors including out of state executives. Set up travel arrangements in addition to establishing inventory management procedures, telephone work, Ariba purchasing, scheduling appointments, data entry, set up training, vacation scheduling, and payroll, expense vouchers, utilizing Excel, SAP and PowerPoint.

Education

Business Management – Some College Coursework

Nash Community College, Rocky Mount, NC

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