Facilities & Operations Leadership Professional

Leonard John Bartolic Jr 850-***-**** **********@*****.*** www.linkedin.com/in/leonard-bartolic

PROFESSIONAL SUMMARY

Business administration professional with 10+ years of progressive experience in leadership, administrative operations, facility management, and customer service. Demonstrated background managing personnel, coordinating projects, developing training programs, and maintaining operational efficiency. Known for strong communication, analytical decision-making, and the ability to improve processes, workflows, and team performance. Military-experienced leader who excels in structured environments and fast-paced organizations.

LEADERSHIP & TECHNICAL COMPETENCIES

- Office & Administrative Management - Customer & Client Relations

- Staff Leadership & Supervision - Training & Development

- Risk & Compliance Management - Facility & Operations Oversight

- Scheduling & Documentation - Performance Management

- Relationship Building - Microsoft Office Suite

- Problem Solving & Troubleshooting - Curriculum/Program Development

PROFESSIONAL EXPERIENCE

Facilities Manager - St. Paul Methodist Church — Gulf Breeze, FL 6 years

Oversaw maintenance and operational readiness across four buildings and grounds.

Life Insurance Agent

National Agents Alliance & Liberty National Life Insurance Co. 4 years

Wrote 70 life insurance policies to support families’ financial planning and security.

Customer Service Representative, Wal-Mart 2 years

Provided customer support, ensured safety, and maintained store organization.

Assisted customers with shopping needs and product-related inquiries.

Customer Service Representative, Lowe’s 1 year

Assisted approx. 20 customers weekly with purchase decisions for electrical projects.

Helped maintain inventory accuracy and product display

UNITED STATES NAVY CAREER (20 years)

Held multiple roles demonstrating administrative support, leadership, and team management tr

Leadership & Personnel Management

Supervised and mentored personnel, improving performance and workflow.

Created tracking and data entry system for over 200 personnel and organization support.

Conducted annual evaluations for 10 years, supporting advancement and productivity goals.

Master Training Specialist / Curriculum Developer

Designed training curriculum and delivered instruction to enhance workforce skills.

Trained 100+ technicians on standard procedures, ensuring operational readiness.

Communication Systems Technician

Performed troubleshooting, safety oversight, and equipment maintenance.

Improved technical processes and problem-solving techniques across teams.

EDUCATION

B.A.S. – Business Management & Organizational Administration

Pensacola State College – Pensacola, FL

Robinson Honors Program Honoree Cum Laude

CERTIFICATIONS- Master Training Specialist — US Navy - Technical Systems Certifications (Naval tenure)

AWARDS & HONORS

Navy Achievement Medal (4) Good Conduct Award (6)

Contact this candidate