Customer Service and Machine Operations Assistant

Daniel Alexander Sierra

Dallas, Texas, US ****************@*****.***

Professional Summary

Motivated and personable professional with strong communication and interpersonal skills. Skilled in customer service, team collaboration, and technology. Demonstrates leadership and adaptability across fast-paced environments. Bilingual in English and Spanish, with a passion for design and innovation. Committed to providing excellent service and contributing to organizational success. Professional Experience

Assistant Machine Operator

Quest Windows Systems, Dallas, TX January 2023 – March 2025

• Operated and maintained production machinery with attention to quality and safety standards.

• Collaborated with team members to meet daily production goals and resolve workflow issues efficiently.

• Assisted with troubleshooting, setup, and calibration of equipment.

• Maintained organized work areas and adhered to company policies and timelines. Team Member / Fryer

Jack in the Box, Dallas, TX 2020 – 2022

• Delivered friendly and efficient customer service in a high-volume restaurant environment.

• Prepared food items while maintaining cleanliness and compliance with health standards.

• Supported team members to ensure timely and accurate order completion. Team Member Assistant

Kroger, Dallas, TX 2018 – 2020

• Assisted customers with purchases, inquiries, and product information.

• Operated POS systems accurately and handled transactions efficiently.

• Helped maintain store organization and stock levels to improve customer experience. Education

High School Diploma

W.W. Samuell High School – Dallas, TX

Graduated 2022

Skills

• Customer Service & Communication

• Leadership & Team Collaboration

• Technical Knowledge & Problem Solving

• Graphic Design & Creativity

• Time Management & Organization

Languages

English – Fluent

Spanish – Fluent

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