Administrative Assistant & Business Administration
Resume:
A L A N OW A G A L B R E A T H
B U S I N E S S A D M I N I S T R A T I O N
P R O F E S S I O N A L
C O N T A C T
*********.*****@*****.***
**** * ** ** * Unit 417,
Owasso, OK, 74055
th
www.linkedin.com/in/alana-
galbreath-294a00a3
TULSA COMMUNITY COLLEGE
August 2022 - December 2022
January 2023 - May 2026
THE UNIVERSITY OF OKLAHOMA
Bachelor’s of Business Management
GPA: 3.0
E D U C A T I O N
C O R E C OMPETENCIES
Record Management
Onboarding support
Reporting & Documentation Support
Accuracy & completeness checks
Explaining complex topics simply
Organization & deadline tracking
Remote work discipline & autonomy
Adaptability and continuous learning
Microsoft Office Suite
Google Workspace
Canva
Calendar & Schedule Management
Email & Phone Communication
Data entry and validation
Reporting Support
Document Management
T E C H N I C A L S K I L L S
P R O F I L E S U MMARY
Business Administration professional with experience in HR support, reporting, documentation management, and customer-facing operations. Skilled in data accuracy, workflow coordination, and process improvement.Strong background in employee record management, onboarding support, and cross-department communication. Proficient in Microsoft Office, Google Workspace, and business documentation tools. WORK E X P E R I E N C E
JUNE 2026 - PRESENT
Paragon Films
Administrative Support/Assistant
StoneHill Norman Hotel OCT 2025 - JUNE 2026
Front Desk Receptionist
Claire’s SEPT 2022 - DEC 2023
3 rd Key Manager
Provide administrative and front office support by answering incoming calls, greeting visitors, and assisting candidates during scheduled interviews. Manage interview scheduling by maintaining calendars, signing in guests, and scanning required documentation to ensure an organized check-in process. Update and revise company documents, permission forms, and legal paperwork to maintain accurate, up-to-date records.
Monitor office inventory, organize supplies, and communicate when materials need to be reordered to support daily operations.
Process incoming and outgoing mail by preparing envelopes, organizing received documents, and distributing correspondence to appropriate employees. Managed guest check-ins, check-outs, and reservations using a digital booking system, ensuring accurate data entry and smooth operations. Resolved 40+ daily guest inquiries with professionalism, reducing complaint volume and improving satisfaction scores.
Maintained organized front-desk documentation, logs, and communication records for management review.
Coordinated with housekeeping and maintenance systems to ensure timely room readiness and issue resolution.
Oversaw store opening and closing procedures, ensuring accurate daily reporting and cash handling.
Coordinated schedules, documentation, and communication across multiple teams to support daily operations.
Trained 2+ employees on store procedures, customer service standards, and POS system usage.
Apple Barrel Cafe
Delivered high-quality service in a fast-paced environment, managing 50-100 customer interactions per shift.
Ensured order accuracy, timely delivery, and clear communication between kitchen staff and customers.
Handled payment processing and documentation with consistent accuracy and professionalism.
Server
MAY 2021 - FEBRUARY 2023
RELEVANT COURSEWORK
Financial Accounting, Managerial
Accounting, Business Finance, Business
Statistics, Business Communications,
Organizational Management
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