Proactive Training and HR Development Professional
Resume:
BRIDGET
CASSIANIS
Proactive and goal-oriented professional recognized for exceptional time management and problem-solving abilities. Reliable and adaptable with a swift capacity to learn and apply new skills in dynamic environments. Strong analytical, communication, and teamwork skills drive team success and foster organizational growth. A positive attitude and commitment to continuous learning ensure ongoing professional development and valuable contributions to any team. Work history
Land O Lakes, FL 34637
*******@*****.***
SKILLS
Critical analysis
Proficient in English / Spanish
Empathy in communication
Collaborative partnership development
Proficient in organization techniques
Strategic decision-making
Problem-solving aptitude
Task prioritization
Project planning
Solution implementation
Coaching and mentoring
Skilled in Microsoft Office, PowerPoint,
Excel, and Word
Education
Certificate in Human Resources
Management
Kelly Talent Learning Center
Completing Professional
Development in Human Resources
Management
In Progress: 30 certificates/ badges
completed.
Interpreter/ Training Team Lead
Language Line Solutions Kelly Services, Remote March 2023 - Current Able to effectively deliver training programs, assess training needs, and develop material. I also facilitate interactive sessions, to include online modules, scenario role-play, and virtual classroom instruction. As an Interpreter, tend to over 30 incoming calls daily for various business lines including legal, medical, and financial clients. Assist the company with written and oral communication as needed.
Kept up-to-date with industry-specific terminology and jargon to accurately interpret technical or specialized language.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Patient Coordinator
Bamboo Med, Clearwater, FL October 2014 - March 2023 New Hire Training Program Oversight, Trained new staff on filing, phone etiquette and other office duties.
Responsible for booking of medical/ aesthetics procedures. Maintained confidentiality of patient data and condition to safeguard health information.
Explained upcoming treatment preparation, instructions, and other facts to patients.
Acted as main point of contact for patients, doctors, and staff by closely reviewing medical charts and maintaining high levels of communication. Medical Assistant
Ageless Integrative Medicine, Clearwater, FL July 2013 - May 2014 Supervised all medical and aesthetic operations.
Obtained client medical history, medication information, symptoms, and Associate of Arts in Education
Administration
H. C. C., Tampa, FL August 2024
High School Diploma
Braddock Sr. High School, Miami, FL
June 1997
allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment. Sales Supervisor
Sunrise Communications, Ft. Leonard wood, MO June 2009 - August 2013 Effectively coached team members to reach weekly and monthly sales goals. Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
Teller
Wells Fargo, Augusta, GA April 2006 - June 2008
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Educated customers on use of banking website and mobile apps. Identified sales opportunities and referred customers to branch partners in financial services.
Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Audit Loss Prevention
Stein Mart, Augusta, GA January 2006 - March 2008 Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Worked effectively in fast-paced environments.
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