Behavioral Health Program Director and QP

KATOYA PURVIS

Human Services Leader Program Director Qualified Professional (QP) Behavioral Health Professional

**** **** ******, ***** *****, NC 27801

Phone: 475-***-****

Email: ********@*****.***

Professional Summary

Results-driven Human Services and Behavioral Health leader with 15+ years of experience in program management, residential services, substance abuse treatment, staff supervision, regulatory compliance, quality assurance, budgeting, and operations leadership. Proven success leading multidisciplinary teams, managing audits and licensing requirements, coordinating care, improving program outcomes, and maintaining compliance with state and federal regulations.

Core Competencies

Program Management, Operations Leadership, Staff Supervision, Hiring & Training, Behavioral Health Services, SACOT, Quality Assurance, Regulatory Compliance, Crisis Intervention, Budget Management, Medication Administration, Documentation Compliance, Risk Management, Person-Centered Planning, Team Development

Professional Experience

Qualified Professional (QP) / SACOT Counselor Dixon Social Interactive Services, NC 2025–Present

• Facilitate substance abuse treatment groups and psychoeducational services.

• Conduct assessments, treatment planning, safety screenings, and crisis intervention.

• Maintain treatment documentation and regulatory compliance.

• Collaborate with multidisciplinary teams to support recovery outcomes.

Senior Manager Benhaven, Inc. 2020–Present

• Directed residential operations supporting adults with intellectual and developmental disabilities.

• Supervised 20+ employees including hiring, onboarding, training, evaluations, and performance management.

• Oversaw licensing compliance, ISP/IP documentation, audits, medication systems, and quality assurance.

• Coordinated care with guardians, nurses, physicians, behavioral specialists, and community providers.

• Managed budgets, program operations, risk management, and regulatory compliance.

Assistant Manager / CRS Manager Vantage Group Inc./Mosaic 2018–2022

• Managed 3 Community Residential Settings serving 9 individuals.

• Oversaw representative payee services, finances, budgets, food stamps, and benefit redeterminations.

• Coordinated staffing, medical appointments, treatment plans, and compliance activities.

• Conducted fire drills, emergency preparedness planning, safety inspections, and quality assurance reviews.

Residential Trainer PrimeCare 2015–2019

• Provided direct support, medication administration, behavioral support, and documentation services.

Certifications & Qualifications

• Qualified Professional (QP)

• Medication Administration Certified (Med Certified)

• SACOT Counselor

• CPR & First Aid Certified

• PMT Certified

• OSHA Certified

• ServSafe Certified

• Crisis Intervention & Behavioral Support

Contact this candidate