Warehouse & Customer Service Associate
Resume:
Daisy Marie Rodriguez
Rosenberg, Texas 77469
************@*******.***
Objective
To gain an opportunity within an organization where I can continue to learn and grow my skillset and knowledge in order to grow a long-term career.
Experience
Amazon Fulfillment Center – Richmond, TX
Fulfillment Associate 01/2024-04/2026
•Received and put away inventory
•Retrieved customer orders ready and packed them up
•Loaded boxes into trucks for shipment
•Used scanners to read bar codes on products
•Viewed prompts on screens and follow the direction for some tasks
•Troubleshooted problems
•Ensured product meets quality requirements
•Heavy Lifting
•Pushed utility carts up to 60 pounds
•Stand, walk, push, pull, squat, bend, and reach during shifts
•Used carts, dollies, hand trucks, and other gear to move items around
•Go up and down stairs (where applicable)
•Worked at a height of up to 40 feet on a mezzanine
•Adhered to strict safety, quality, and fulfillment production standards
•Handle and graded customer returns
Harris Health (Community Health Choice) – Houston, TX
HHSC Member Services Representative 01/2020-12/2023
•Assist members by providing helpful information, answering questions, and responding to complaints.
•Educate members about policy and resolve member benefit issues
•Experience in HHSC, Data Entry and handling high volume calls
•I made Primary Care Provider changes, processed ID card and scheduled doctor appointments.
Target - Rosenberg, TX
Flexible Fulfillment Warehouse 10/2019-01/2020
•Assisted on online merchandise orders
•Organized Store during busy season.
•Customer Service
•Forklift experience, Inventory experience and Operating RF Scanner
•Picking, Packing, and Shipping Knowledge.
Shipley’s Donuts - Rosenberg
Customer Service 1/2019-6/2019
•Assisted Customers with Orders and Customer Service
•Assisted as a Cashier.
•Assistant Manager and handled Money deposit.
Education
Graduated 10/2019 Texas Success Academy
Fall 2020 – 2021 Wharton Junior College
Job Skills
•Spot Welding with nickel and copper strips
•Soldering wires
•Manual Hand Tools
•Handheld Power Tools
•Tape Measure
•Handle Fiber Glass
•Manual Guillotine Cutter
•Shrink Wrap and Heat Gun
•Disassemble materials
•Maintenance on warrantied batteries
•Multi-Line Phone systems
•Customer Service
•Calm Demeanor
•Patient
•Common Sense
•Reliable
•Organized with prioritizing my work
•Punctual
•Problem Solver
•Bi-Lingual
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