Anthony Mercanti
Bowie, MD 240-***-**** ************@*****.***
EDUCATION
University of Maryland Global Campus Adelphi, MD
Bachelor of Applied Technology
GPA: 3.5
-Relevant coursework: Information Systems, Networking Fundamentals, Cybersecurity Basics, Data Analysis
-Academic Projects: SWOT Analysis of Amazon – Evaluated business operations and the role of information systems (hardware, software, data, processes, and people) in organizational success, Data Security Professional Memo
SKILLS
●Information Systems Knowledge: Understanding of how hardware, software, data, and processes integrate to support technical operations.
●Networking Fundamentals: Familiar with analyzing network traffic and identifying communication patterns using tools like Wireshark.
●Cybersecurity Awareness: Knowledge of basic security principles, including threat identification and data protection.
●Technical Communication & Collaboration: Able to clearly explain ideas and work effectively in team-based environments.
●Time Management & Accountability: Proven ability to manage academic responsibilities while maintaining consistent work performance.
●Emergency Response & Decision-Making: Trained to assess situations quickly and act effectively under pressure.
●CPR/AED & First Aid Certified: Certified in life-saving techniques with hands-on experience in real emergencies.
●Basic Programming (Python Beginner): Familiar with core concepts such as variables, loops, and logic building
●Performed data entry and data verification using Microsoft Excel and Google Sheets while maintaining organized records
PROJECTS
Network Traffic Analysis (Wireshark)
●Captured and analyzed network packets to identify DNS queries, HTTPS traffic, and client-server interactions
●Interpreted packet-level data to understand how devices communicate across networks
●Applied advanced filtering techniques (DNS, TLS) to isolate relevant traffic and troubleshoot connectivity behavior
●Strengthened understanding of network protocols, encryption, and real-world data transmission patterns
Amazon Information Systems Analysis (SWOT Project)
● Conducted a comprehensive SWOT analysis evaluating Amazon’s business operations and information systems
● Analyzed the integration of hardware, software, data, processes, and personnel in supporting large-scale operations
● Identified strengths such as AWS infrastructure and data-driven decision-making capabilities
● Evaluated external risks, including regulatory scrutiny, cybersecurity threats, and market competition
● Presented findings with a focus on how information systems drive strategic advantage
Data Security Risk Assessment Memo
● Evaluated security vulnerabilities in a payment-processing system with emphasis on insider threats
● Identified key risks, including data exposure, weak access controls, and human error in handling sensitive information
● Analyzed existing safeguards and highlighted gaps in training, monitoring, and physical security
● Developed actionable recommendations to improve data protection and align with industry best practices
● Demonstrated ability to communicate technical risk clearly in a professional business memo format
EXPERIENCE
Ace Aquatics Bowie, MD
Lifeguard, Pool Manager, Pool Operator May 2022 - Present
●Monitored and assessed dynamic environments, identifying potential risks and taking proactive steps to prevent incidents
●Applied real-time problem-solving and decision-making skills in high-pressure situations, including multiple successful emergency rescues
●Followed strict safety protocols and procedures, demonstrating strong attention to detail and compliance awareness
●Communicated effectively with team members to coordinate coverage and ensure operational efficiency
●Maintained focus and accuracy while managing multiple responsibilities in fast-paced settings
●Provided clear instructions and support to patrons, strengthening customer service and communication skills