Customer Service & Administrative Banking Candidate

IRENE GIL

619-***-****

*****.****@*****.***

*** * ******* **. *******, FL 34677 USA

Profile

Responsible and reliable professional with over 15 years of experience in customer service,

administration, and office operations. Known for

exceptional attention to detail, strong organizational skills, and a commitment to delivering high-quality service. Seeking to transition into banking and apply proven accuracy, communication, and client care skills to a teller role.

Skills

- Excellent customer service and client communication

- Bookkeeping and basic accounting

- Cash handling and point-of-sale transactions

- Proficient in Microsoft Word and Adobe Illustrator

- Data entry (50 WPM) and administrative support

- Machine operation and print production

- Fluent in English and Spanish

Professional Experience

• Administrative Assistant / G.D.

Excite Medical – Tampa, FL

June 2021 – Present (Part-Time)

• - Provide administrative support including document preparation and scheduling

• - Maintain accurate records and assist with general office tasks

• - Communicate professionally with clients and

vendors

• Customer Service Representative

Wilson Printing – Tampa, FL

December 2020 – February 2021

• - Handled inbound orders and provided quotes to

clients

• - Ensured high accuracy in order entry and delivery coordination

• Customer Service Representative

Ataly Graphics – Tampa, FL

December 2019 – March 2020

• - Managed client communication and ensured

satisfaction with orders

• - Collaborated with the design and production teams to meet tight deadlines

• Ballroom Instructor

Fred Astaire Dance Studio – Tampa, FL

April 2019 – August 2019

• - Taught private and group dance lessons with a

focus on customer engagement

• - Maintained detailed scheduling and client progress tracking

• Customer Service Representative

Design One Printing – Las Vegas, NV

February 2018 – March 2019

• - Supported print production by processing orders and communicating with clients

• - Assisted with basic file editing and ensured order accuracy

• Manager

Hector’s Print Shop – Chula Vista, CA

2004 – December 2017

• - Managed daily business operations, staff

scheduling, and customer accounts

• - Oversaw bookkeeping, vendor relationships, and payroll

• - Operated print equipment and handled all customer inquiries with care

Education

Universidad de las Californias – Tijuana, México

Studies in Business Administration and Graphic Design 2002 – 2004

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