Consultative Client Specialist & RN

MG

MEREDITH GEDLING

****************@*****.*** 732-***-**** Middlesex, NJ 08846

Empathetic, results-driven professional with extensive experience across consultative client services, legal advocacy, and clinical operations. Proven track record of building deep trust with diverse populations, analyzing complex workflows, and translating technical information into actionable, client-focused solutions. Eager to leverage an advanced understanding of Al communication, prompt engineering, and relationship management to drive client onboarding, engagement, and platform growth for Omada.ai.

• Account Management

• Client Onboarding

• Needs Assessment

• Relationship Building

• Conflict Resolution

• Process Optimization

• Workflow Automation

• Cross-Functional Collaboration

• Time Management

• Critical Thinking

• Advanced Research & Documentation

• Risk Mitigation

• Compliance & Confidentiality

• Prompt Engineering

• Generative AI Tools

• CRM Familiarity

• Digital Brand Strategy

Beauty Everlasting Middlesex, USA

Consultative Client Specialist / Permanent

Makeup Artist

03/2020 - 10/2024

Conducted in-depth, personalized discovery consultations to assess individual client needs, managing end-to-end client relationships to achieve a 100% satisfaction and retention rate.

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Maintained strict adherence to regulatory compliance and safety protocols, managing risk mitigation and operational quality control.

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Spearheaded digital brand presence and optimized appointment scheduling workflows, maximizing resource efficiency and daily operational capacity.

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Developed and delivered comprehensive post-service education strategies, acting as a trusted advisor to ensure long-term client success and optimal outcomes.

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Researched emerging industry trends, techniques, and product innovations to continuously improve and modernize service delivery.

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Breckenridge Memorial Hospital

Hardinsburg, USA

Healthcare Consultant / Registered Nurse

03/2009 - 06/2016

Partnered with cross-functional, multidisciplinary teams to design, coordinate, and execute complex, high-stakes care and action plans.

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Managed high-volume, highly accurate data entry within electronic information management systems, maintaining total data integrity and attention to detail.

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Utilized high emotional intelligence and crisis intervention strategies to advocate for clients, navigate stressful environments, and build consensus.

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Translated complex clinical concepts into clear, accessible educational material for clients and families, significantly accelerating onboarding and

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Summary

Skills

Experience

understanding.

Mentored and onboarded incoming professional staff on organizational policies, platform procedures, and quality standards.

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Division of Youth and Family Services

USA

Legal Consultant / Paralegal

Drafted high-priority, legally binding documentation and comprehensive case summaries with strict adherence to deadlines and compliance.

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Executed advanced qualitative research and critical analysis to synthesize data, providing strategic insights to senior stakeholders for decision- making.

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Managed critical case evidence, scheduling, and logistical prep, driving seamless collaboration across multiple legal teams.

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Audited and maintained confidential client records in compliance with rigorous data privacy regulations.

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Owensboro Community And Technical College Owensboro, KY Associate of Science in Nursing

01/2026

Generative Al Bootcamp & Prompt Engineering Coursework focused on Al communication, prompt optimization, and leveraging generative Al tools for digital business scaling and brand strategy. Raritan Valley Community College Somerville, NJ

Associate of Science in Paralegal Studies

Middlesex High School Middlesex, NJ

High school or equivalent

Education and Training

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