Bilingual Personal Assistant & Front Desk Support

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Gisselle Cruz

PERSONAL ASSISTANT ADMINISTRATIVE SUPPORT

DALLAS, TX FLUENT IN SPANISH AND ENGLISH

GIOVANNI LAW FIRM (PERSONAL ASSISTANT)

JUNE 2021–DECEMBER 2021

· Organized paperwork

· Greeted clients

· Took calls and messages

· Spoke with clients and guided them through what they needed MCDERMOTT PLACE APARTMENT (LEASING AGENT)

FEBRUARY 2020– JAN 2021

· Meeting sales goals.

· Closing skills.

· Prospecting skills.

· Negotiation

Thompson Dallas ( FRONT DESK AGENT )

April 2023 - December 2023

● Provided elevated concierge-level service while maintaining brand tone and professionalism.

● Handled bookings, reservations, guest concerns, and room issues under pressure.

● Managed front desk operations while multitasking between walk-ins, phone calls, and online systems.

● Curated tailored experiences for guests, maintaining high standards of hospitality.

CORE SKILLS

I am a very well spoken

individual full of energy

and enjoy meeting new

people .

I am fluent in Spanish and

English, Ability to translate

for others and build

connections.

Education

Innovation, design,

entrepreneurship Academy

Contact Information

***************@*****.***

Joey Dallas ( GUEST SERVICES )

June 24 - October 2024

● Guest experience focus was my main priority .

● Learned to adapt to fast paced social settings .

● Tech-savvy (POS, reservations, digital waitlist)

● Team collaboration was a priority for a smooth and effective shift .

● Greeted and curated personalized experiences for high-volume guests

● Supported marketing initiatives (specials, promotions) Tusk Management (Sales Rep)

May 2025 - September 2025

● Building and maintaining client relationships

● Conflict resolution

● Market Research & Competitor Analysis

● Strategic Planning & Target Setting

● Self-Motivation & Discipline, Resilience & Persistence

● Time Management & Organization, Problem-Solving & Critical Thinking

● Adaptability in Fast-Paced Environments

Contact this candidate