Front Desk Security & Administrative Support

Jeramy Baldwin

Atlanta, Georgia *************@*****.*** 404-***-****

Professional Summary

Customer-focused administrative and front desk professional with experience in reception, visitor management, access control, data entry, recordkeeping, and customer service. Skilled at managing high-volume check-ins, maintaining accurate documentation, answering inquiries, and creating positive first impressions. Experienced working in fast-paced environments requiring professional communication, attention to detail, confidentiality, and problem-solving. Core Qualifications

● Front Desk Operations

● Reception & Visitor Check-In

● Customer Service

● Data Entry & Recordkeeping

● Scheduling & Organization

● Phone & Email Communication

● Microsoft Office & Google Workspace

● Access Control & Badge Management

● Conflict Resolution

● Administrative Support

Professional Experience

Front Desk Security Clerk / Security Officer — Allied Universal / GardaWorld

Amazon ATL6 Distribution Facility, East Point, GA

● Directed high-volume front desk operations, managed stakeholder calendar inquiries, and served as primary site gatekeeper for facility executives, staff, and logistics partners.

● Managed onboarding data logistics, managed identity platform access, and coordinated regional facility credentialing for extensive field networks.

● Monitored digital operational feeds, meticulously managed multiple messaging and email platforms, and triaged critical communications with zero lag time.

● Maintained master deployment and exception logs; compiled daily activity records into tracking databases to flag potential operational delays for regional management.

● Coordinated communication between drivers, warehouse personnel, and management.

● Delivered professional customer service in a high-volume environment. Art Teacher — Atlanta Public Schools (Fickett Elementary) July 2022 – November 2025

● Orchestrated daily scheduling, advanced documentation workflows, and complex multi-tiered communication strategies for up to 36 stakeholders per session.

● Maintained student records and prepared reports in accordance with district requirements.

● Coordinated school events, student exhibitions, and stakeholder communications.

● Resolved concerns professionally while supporting students, families, and staff.

● Demonstrated strong organization, multitasking, and administrative skills. Freelance Illustrator / Commission Artist — Self-Employed 2014 – Present

● Oversaw end-to-end small business operations, executing data quality control, client relationship trackers, complex invoicing, and simultaneous multi-workstream milestone completions.

● Maintained professional correspondence and customer relationships.

● Coordinated multiple projects simultaneously while meeting deadlines. Education

● Bachelor of Arts, Studio Art — Georgia State University (2020)

● Associate Degree, Art — Atlanta Metropolitan State College

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