Objective
Highly accomplished professional with over 15 years of diverse experience in transportation, warehouse operations, education support, and volunteer services. Known for reliability, leadership, and strong problem-solving skills. Seeking an impactful role that utilizes my expertise to foster efficiency, innovation, and customer satisfaction.
Jovon Roberts-Romain
I’m passionate about My commitment to excellence this drives my success in both professional and volunteer capacities My adaptability allows me to perform consistently across varied work environments, maintaining high standards of reliability.
CONTACT
●************@*****.***
●Phone 843-***-****
●Summerville, SC 29485
VOLUNTEER EXPERIENCE
Sunday School Teacher, Vanderveer Park United Methodist Church
Disaster Team Member, American Red Cross
Office Support, Congressman Major Owens
EDUCATION
Computer Engineering
City College of New York, New York, NY
Fall 2002 – Fall 2004
SKILLS
●Technical: Computer systems, data management, network maintenance.
●Leadership: Team coordination, problem resolution.
●Adaptable: Reliable in diverse settings.
●Organized: Strong record-keeping and efficiency
References
Available upon request.
Experience
Amazon Transportation Associate
Amazon.com, Orlando, FL
April 2022 – August 2024
Efficiently manage the transportation of trailers between dock doors and parking slips to support seamless operational flow. Perform comprehensive safety inspections to ensure compliance with company standards and maintain a safe working environment. Conduct yard audits to verify trailer placement, minimizing logistical errors and enhancing workflow accuracy. Act as the point of contact (POC) in the absence of the transportation manager, taking charge of operations, addressing any arising issues, and demonstrating leadership and accountability to maintain productivity and safety.
Amazon Associate
Amazon.com, Staten Island, NY, Orlando, FL, Hanahan, SC
November 2018 – present
Excelled in outbound operations by efficiently managing packing and induct tasks with precision. Effectively resolved customer package issues using established problem-solving protocols, ensuring high levels of customer satisfaction. Oversaw SLAM operations to guarantee accurate shipping of packages, while also handling main jackpot and jam clearing on conveyor belts. This proactive approach helped maintain continuous workflow and prevent delays in the shipping process.
Family Worker
Department of Education, Brooklyn, NY
March 2008 – January 2018
Executed data entry and managed special education documentation with meticulous attention to detail. Coordinated parent outreach and conducted home visits to foster student engagement and support families. Scheduled meetings between parents and school staff, strengthening communication channels to ensure collaborative support. Additionally, maintained and repaired computers and networks, enhancing the technological resources available for special education services.