Virtual Administrative & Customer Experience Specialist
Resume:
Patient Care & Client
Relations
• Aesthetic Medical Sales
Support
• Surgery & Procedure
Coordination
• Appointment Scheduling &
Follow-Up
• Pre- and Post-Procedure
Patient Support
• Professional
Communication
• Relationship Building with
Clinics & Providers
• Time Management &
Organization
Academic Background
Skills
Experience
About Me
Deka Medika
Medical Sales Representative
City Bogota Country Colombia
02/2017– 06/2019
Representative (Medical Visitor)
Responsible for promoting aesthetic medical
products and services to plastic surgeons,
dermatologists, and aesthetic clinics, building strong professional relationships, increasing brand
awareness, and supporting sales growth through
ethical, professional communication.
Maoli Acosta
1787 Brookside Blvd Largo Florida
33770
*************@*****.***
Additional Information
Aesthetic-focused professional and beauty enthusiast with experience in client relations and healthcare environments. Skilled in building long-term professional relationships, supporting patient journeys, and
delivering a high-quality experience aligned with
medical aesthetic standards
Bachelor’s Degree in Civil Engineering
Universidad Central de Venezuela (Central University of Venezuela)
Caracas, Venezuela
2010 – 2014
Credential Evaluation (U.S.)
Civil Engineering Degree & Transcripts
United States
2023 – 2024
Authorized to work in the
United States
Immediately available to work
remotely or in person.
Bilingual
Spanish (Native)
English (Advanced)
plastic surgery center
receptionist
City medellin, Country Colombia
02/2019– 06/2020
Description
Coordinación de cirugías y procedimientos
estéticos
Atención al paciente y servicio al cliente premium Organización de agendas médicas
Comunicación clara y empática
Manejo de documentación médica
Seguimiento pre y post operatorio
Trabajo en equipo clínico
Multitarea y gestión del tiempo
Confidencialidad y ética profesiona
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