Senior E-commerce Operations & Marketplace Specialist

VINAY KUMAR GUPTA

Senior E-commerce Executive

888-***-**** *****.*********@*****.*** New Delhi, India PROFESSIONAL SUMMARY

Results-driven Senior E-commerce Executive with over 10 years of experience managing and scaling marketplace operations across Amazon, Flipkart, Myntra, Ajio, Nykaa, Tata Cliq, and quick-commerce platforms. Skilled in catalogue management, sponsored advertising, A+ content, and cross-functional coordination, with a consistent track record of improving listing quality, driving sales growth, and strengthening marketplace relationships. PROFESSIONAL EXPERIENCE

E-Commerce Operations Executive Jun 2026 – Present Caul Marketing LLP, Delhi

• Build and maintain new product listings across marketplaces, including Amazon, Flipkart.

• Oversee catalogue management, handling both single-item and bulk listing uploads.

• Plan and execute sponsored advertising campaigns to increase product visibility.

• Develop A+ content listings to strengthen brand presentation and drive conversion.

• Conduct listing hygiene audits and optimize content for improved discoverability.

• Track and analyse sales performance and return trends across channels.

• Resolve marketplace channel issues to maintain smooth day-to-day operations. E-commerce Specialist Jan 2026 – June 2026

Zadley Private Limited, Noida

• Build and maintain new product listings across marketplaces, including Myntra, Amazon, Flipkart, Nykaa, and Shopify.

• Oversee catalogue management, handling both single-item and bulk listing uploads.

• Plan and execute sponsored advertising campaigns to increase product visibility.

• Develop A+ content listings to strengthen brand presentation and drive conversion.

• Conduct listing hygiene audits and optimize content for improved discoverability.

• Track and analyse sales performance and return trends across channels.

• Resolve marketplace channel issues to maintain smooth day-to-day operations. E-commerce Executive Jan 2024 – Jan 2026

Red Tape Limited, Noida, India

• Created new product listings across Myntra, Amazon, Flipkart, Nykaa, Tata Cliq, Ajio, JioMart, and Shopify.

• Prepared catalogue master sheets tailored to each marketplace's listing template.

• Renamed product images per platform naming conventions and generated corresponding image links.

• Mapped new listings accurately within each marketplace's category structure.

• Performed quality checks on new listings following go-live.

• Maintained detailed, up-to-date records of listing status across all platforms.

• Liaised with category managers across portals to resolve channel-related listing issues. Key Account Manager Oct 2021 – Apr 2023

ALCIS Sports Pvt. Ltd., Noida, India

• Established new listings across Myntra, Amazon, Flipkart, Nykaa, Tata Cliq, and Shopify.

• Completed marketplace onboarding with full and accurate documentation.

• Trained and mentored team members on cataloguing best practices.

• Analysed site metrics and customer feedback to uncover opportunities for improving conversion rates and revenue growth.

• Managed catalogues across single and bulk listing formats.

• Oversaw Amazon FBA/FLEX inventory management.

• Ran sponsored advertising campaigns and developed A+ content.

• Managed discounts, coupons, and promotional offers.

• Coached the team on handling marketplace safety claims.

• Monitored sales and return trends to inform business decisions.

• Coordinated with category managers across portals and resolved channel-related issues.

• Built and sustained strong client relationships through consistent communication and effective problem-solving, contributing to business growth.

Sr. E-commerce Executive Nov 2020 – Sep 2021

Kazo Fashion Pvt. Ltd., Noida, India

• Created new listings across Myntra, Snapdeal, Amazon, Flipkart, Nykaa, Ajio, and Tata Cliq.

• Identified strategies to boost sales through data analysis.

• Reviewed quality-control reports and coordinated with cross-functional departments.

• Partnered with category managers across all portals.

• Evaluated site metrics, customer feedback, and related data to uncover opportunities for improving conversion and revenue growth.

• Managed pricing strategy across Flipkart, Amazon, Cloudtail, and Tata Cliq.

• Handled catalogue management for both single and bulk listings.

• Executed sponsored advertising campaigns and A+ content initiatives.

• Administered discounts, coupons, and promotional offers.

• Trained the team on marketplace safety claim procedures.

• Addressed channel-related issues as they arose.

Sr. E-commerce Executive Apr 2018 – Oct 2020

Rachna Sagar Pvt. Ltd., Dariyaganj, Delhi

• Set up new listings across Flipkart, Amazon, Snapdeal, Paytm, Udaan, and rachnasagar.in.

• Drove sales growth through data-driven analysis.

• Reviewed QC reports and collaborated with relevant departments.

• Coordinated with category managers across all portals.

• Analysed site metrics, customer feedback, and related data to identify conversion and revenue growth opportunities.

• Managed pricing across all portals.

• Oversaw catalogue management for single and bulk listings.

• Led sponsored advertising campaigns.

• Trained the team on marketplace safety claim procedures. E-commerce Executive Sep 2013 – Mar 2018

RD Enterprises, Sarita Vihar, New Delhi

• Created new listings across Flipkart, Amazon, Snapdeal, and eBay.

• Managed day-to-day operations of marketplace accounts.

• Analysed QC reports and coordinated with relevant departments.

• Worked closely with category managers across portals.

• Handled customer coordination over phone calls.

• Managed inventory across all portals.

• Conducted marketing analysis to guide stock decisions.

• Oversaw catalogue management for single and bulk listings.

• Managed discounts, coupons, and promotional offers.

• Filed safety claims with marketplaces as needed.

• Tracked sales and return performance.

• Processed orders end-to-end.

• Planned initiatives to support sales growth.

• Resolved channel-related issues.

EDUCATION

B.A. — Delhi University, New Delhi

12th — C.B.S.E. Board, New Delhi (2010)

10th — C.B.S.E. Board, New Delhi (2008)

SKILLS

• Onboarding Marketplaces with Successful Documentation

• Product Listing on all Marketplace

• A+ Listing

• Sponsored Ads Campaign

• Analysis Sales and Returns

• Amazon FBA/FLEX Inventory Management

• Strong analytical and problem-solving skills

• Online Inventory Management

• Discount, Create Coupons, and Offer Management

• Planning for Sales Growth

• Training and Helping the Team in Safety Claims on Market Place

• Order Processing

LANGUAGES

Hindi, English

ACHIEVEMENTS

Flipkart Gold Seller (Awarded Twice) — ALCIS Sports, Noida

• ALCIS Sports achieved the Gold Seller badge on Flipkart on two separate occasions, reflecting consistent excellence in online retail performance, high-quality product delivery, and reliable order fulfilment.

• Earning Gold Seller status twice underscores ALCIS Sports' ability to exceed platform benchmarks — including strong ratings, low return rates, and efficient operations — establishing it as a trusted, top-performing seller in a competitive marketplace. PERSONAL DETAILS

Date of Birth: 12-03-1990

Gender: Male

Marital Status: Married

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