ZUHAIR HADI
DEVOPS ENGINEER
**************@*****.*** +1-872-***-****
U.S. Citizen — Authorized to Work on W2 or 1099 Authorized to Work in India Able to Travel to the USA PROFESSIONAL SUMMARY
• DevOps Engineer with 10+ years in IT and 8+ years specializing in cloud infrastructure, CI/CD automation, and container orchestration across AWS and Azure environments.
• Proven track record architecting and securing AWS infrastructure using Lambda, CloudFormation, API Gateway, CloudTrail, CloudWatch, EKS, and SQS for highly available, fault-tolerant systems.
• Extensive hands-on expertise in Infrastructure as Code using Terraform — building execution plans, resource graphs, and automated change management for multi-tier VPC deployments.
• Skilled in containerization and orchestration with Docker and Kubernetes, including custom image builds, Kubernetes Ingress controllers, Load Balancer services, Docker Compose deployments, and EKS cluster management at scale.
• Extensive Jenkins CI/CD experience — pipeline design, multi-branch pipelines, plugin management, and Jenkins file-based automation across enterprise environments.
• Strong Linux systems administration background (RHEL, CentOS, Ubuntu) managing DNS, FTP, Apache, and Tomcat web servers in production environments.
• Experienced coordinating cross-team workflows using Jira for ticketing/issue tracking and Slack for real-time incident communication and on-call collaboration.
• Security-first mindset with hands-on experience running SonarQube for static code analysis/quality gates and aligning infrastructure and access controls with HIPAA and NIST compliance frameworks.
• Experienced deploying serverless container workloads on AWS Fargate, eliminating node-level management for EKS/ECS pods and reducing operational overhead.
• Adept at partnering with stakeholders and cross-functional teams to translate business requirements and vision into scalable, reliable infrastructure and production-ready solutions.
TECHNICAL SKILLS
Cloud Platforms: AWS, Azure
Monitoring & Observability: New Relic, Prometheus, Grafana, Sumologic Configuration Management: Chef, Puppet, Ansible
Scripting & Languages: Bash, Python, PowerShell, JSON, YAML CI/CD Tools: Jenkins, GitHub Actions, Azure DevOps Databases: MySQL, DynamoDB, MongoDB, AWS RDS
Infrastructure as Code: Terraform, Terragrunt, CloudFormation, Maven Application Servers: JBoss, Apache Tomcat, WebSphere, WebLogic Containers & Orchestration: Kubernetes, Kubernetes Ingress, Kubernetes LoadBalancer Services, Docker, Docker Swarm, EKS, OpenShift
Networking: TCP/IP, DNS, NFS, SMTP, DHCP, LAN, FTP, SSH, SSO Version Control: GitHub, Bitbucket
Operating Systems: Red Hat Linux, Ubuntu, CentOS, Windows, macOS Collaboration & Ticketing: Jira, Slack
Compliance & Standards: ISO 27001, HIPAA, NIST
Code Quality & Security Scanning: SonarQube
Serverless & Compute: AWS Fargate (serverless containers/pods), Lambda PROFESSIONAL EXPERIENCE
Senior DevOps Engineer — Go Animate, Chicago, IL Apr 2024 – Present
• Deployed infrastructure as code on AWS using CloudFormation, incorporating GPG key management for secure FedRAMP environment setups.
• Collaborated with cross-functional teams to integrate IAM solutions with enterprise applications, conducting access reviews and audits to ensure regulatory compliance.
• Implemented AWS solutions using EC2, ECS, S3, ELB, Auto Scaling, Glacier, Elastic Beanstalk, RDS, VPC, Route 53, CloudWatch, and IAM roles.
• Automated CI/CD pipelines on AWS ECS with Docker, integrating Auth0 for secure authentication and reducing deployment time.
• Designed and implemented Kubernetes container orchestration solutions, including Ingress resources and Load Balancer services, ensuring high availability and scalability of cloud-native applications.
• Managed and optimized Kubernetes clusters on AWS EKS, integrating seamlessly with EC2, S3, and Lambda.
• Deployed serverless pods on AWS Fargate for EKS/ECS workloads, removing the need to provision or patch underlying EC2 nodes and improving scaling efficiency.
• Integrated SonarQube into CI/CD pipelines to enforce code quality gates and catch security vulnerabilities before deployment.
• Managed OpenShift Operators, Helm charts, and Kubernetes manifests for efficient application lifecycle management.
• Configured and optimized Redis clusters for distributed caching, improving application response times while securing access via Auth0.
• Monitored system performance using Sumologic and New Relic to identify bottlenecks, reduce latency, and optimize resource utilization.
• Migrated legacy applications to a microservices architecture on Amazon EKS, improving fault tolerance and system resiliency.
• Tracked and resolved infrastructure work via Jira, and coordinated deployment/incident communication with international cross- functional teams over Slack.
Site Reliability Engineer — MerchantE Solutions, Atlanta, GA Jan 2020 – Feb 2024
• Monitored production systems and responded to alerts to maintain 99.9% uptime across 50+ servers.
• Investigated and resolved incidents, performing root cause analysis to prevent repeat outages.
• Automated routine operational tasks using Bash and Python, reducing manual work by 30%.
• Managed access controls, permissions, and security policies to meet internal compliance standards, including ISO 27001, HIPAA, and NIST information security requirements.
• Supported CI/CD pipelines by troubleshooting build and deployment failures on Linux systems.
• Performed backups, disaster recovery testing, and log analysis to strengthen system reliability.
• Logged and tracked incidents and change requests in Jira; coordinated on-call response via Slack. DevOps Engineer — Cardinal Health, Chicago, IL Jan 2018 – Dec 2019
• Administered Ubuntu, Linux, and Windows virtual servers on AWS EC2, using Chef to automate provisioning and configuration across a multi-platform environment.
• Monitored and maintained CI/CD infrastructure (Jenkins, Terraform, Helm), ensuring reliable, low-downtime deployments across production systems.
• Deployed and maintained containerized application environments using Docker, supporting consistent performance and portability across servers.
• Enforced access control and security policies on Kubernetes (EKS) clusters through IAM roles, network policies, Ingress rules, and Load Balancer configurations, maintaining cloud security compliance.
• Built and supported highly available, multi-zone AWS server infrastructure using Chef and CloudFormation, minimizing downtime.
• Automated routine server provisioning and configuration tasks using Ansible playbooks and Chef cookbooks, reducing manual workload.
IT Network Administrator — Global Tek, Chicago, IL Feb 2010 – Jan 2017
• Led IT projects including system upgrades, migrations, and infrastructure expansions, collaborating with cross-functional teams to execute technology initiatives on schedule and budget.
• Troubleshot network connectivity issues and optimized network performance to ensure reliability and efficiency.
• Executed backup and disaster recovery procedures to safeguard data integrity and ensure business continuity.
• Provided technical support to end-users, resolving hardware and software issues promptly and effectively. CERTIFICATIONS
• Certified Kubernetes Administrator (CKA) – Expired
• AWS Certified DevOps Professional – Active
• CISM — Scrum / Agile Certification – Lifetime
EDUCATION
• Master of Science in Computer Science — University of Bridgeport, USA (2012)
• Bachelor of Science in Computer Science — Osmania University, India (2009)