Remote Customer Service & Front desk receptionist

KRISIE LEPINE

Arabi, LA 513-***-****

*************@*****.***

PROFESSIONAL SUMMARY

Energetic and hardworking professional with a

diverse background in hospitality, retail, and

healthcare. Passionate about providing

exceptional customer service and creating

positive experiences for every guest. Proven

ability to multitask in high-volume environments,

from kitchen prep and cooking to front-of-house

service. Strong team player committed to

cleanliness, productivity, and going above and

beyond to ensure quality results.

SKILLS

● Hospitality: Food Prep, Grill/Fry Cooking,

Serving, Hosting, Catering, & Banquet

Service.

● Customer Service:Conflict Resolution,

Point of Sale (POS) Operations, & Patient

Care.

● Operations: Cash Handling, Inventory

Management, Data Entry, & Regulatory

Compliance.

● Soft Skills: Detail-Oriented, Time

Management, Team Collaboration, &

Adaptability.

WORK HISTORY

Prep / Grill & Fry Cook Arabi Food Store –

Arabi, LA 03/2023 – 12/2025

● Managed breakfast service while

simultaneously completing high-volume

food prep for lunch and dinner shifts.

● Prepared and fulfilled large-scale corporate

orders for Domino Sugar twice daily,

ensuring on-time delivery.

● Maintained a strictly sanitized workspace,

performing deep cleanings to consistently

exceed Health Department standards.

● Proactively assisted with duties outside the

standard job scope to improve overall store

efficiency.

Optometric Technician National Vision –

Cincinnati, OH 03/2020 – 05/2022

● Conducted diagnostic pre-testing and

gathered patient data to streamline the

optometrist’s exam process.

● Educated patients on testing procedures

and maintained accurate electronic medical

records (EMR).

● Collaborated with the optical team to meet

sales goals and improve patient flow.

Retail Sales Associate Goodwill Industries –

Cincinnati, OH / Madison, IN 08/2020 – 02/2022

● Processed customer transactions accurately

while promoting reward programs and

current store sales.

● Trained new associates on cash register

operations, loss prevention, and drawer

balancing.

● Organized and stocked merchandise by size

and color to maintain an appealing shopping

environment.

Mental Health Technician Serenity Center of

Louisiana 07/2015 – 05/2017

● Ensured client safety and security by

supervising activities and inspecting

incoming items for contraband.

● Supported counselors by managing class

schedules and participating in treatment

team meetings.

● Handled administrative tasks including data

entry, answering multi-line phones, and

message routing.

EDUCATION

Associate’s Degree: Paralegal Studies

Rogue Community College – Medford, OR

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