AI & Data Delivery Program Manager

HEENA JAIN

Senior Delivery Manager Program Manager Project Manager

Jaipur, India +91-894******* *******@*****.**.** LinkedIn: Heena Jain

PROFILE

Results-oriented Delivery & Project Management leader with 17 years of experience delivering enterprise-scale technology, AI, Data & Analytics, Digital Transformation and Application Modernization programs. Proven expertise in leading cross-functional global teams, managing strategic client relationships, driving AI adoption initiatives. Recognized for improving delivery excellence, stakeholder satisfaction and business outcomes across Automobile B2B Clients, Life Sciences, Pharma, Retail, Travel, Hospitality, Government Projects and Corporate domains.

CORE LEADERSHIP EXPERTISE

• Delivery Management • Program Management • PMO Governance • AI Transformation

• Generative AI (Claude AI, Microsoft Copilot, Azure AI Foundry) Project handling

• Databricks & Data Analytics Programs • Cloud Migration & Modernization

• Stakeholder Management • Portfolio & Resource Management

• Agile / Waterfall Delivery

• Risk, Governance & Executive Reporting • Customer Success• Revenue & Budget Management• RFPs and Pre-sales activities for prospect client PROFESSIONAL EXPERIENCE

PRINCIPAL CONSULTANT CELEBAL TECHNOLOGIES Jul 2024 – Present

• Leading AI, Data Analytics and Digital Transformation engagements for enterprise customers.

• Managing Databricks-driven modernization and analytics initiatives.

• Driving Microsoft Copilot, Claude AI and Azure AI Foundry enablement programs.

• Delivering enterprise chatbot and AI assistant solutions.

• Partnering with executive stakeholders to identify AI opportunities and transformation roadmaps.

• Managing governance, planning, risks, quality and customer satisfaction.

• Managing project team size max to 40 resources.

PROJECT MANAGER VISEVEN INDIA PVT. LTD. Dec 2022 – Jan 2024

• Led Life Sciences and Pharma technology programs for global customers.

• Managed project planning, execution, governance, stakeholder engagement and delivery excellence.

• Coordinated distributed teams and ensured on-time, high-quality project delivery. PROJECT MANAGER Q3 TECHNOLOGIES Mar 2018 – Nov 2022

• Managed multiple concurrent projects across Retail, Travel, Hospitality and Corporate domains.

• Led teams of up to 35+ professionals and delivered cloud, integration and modernization initiatives.

• Established delivery governance, risk mitigation and customer engagement frameworks. EARLIER EXPERIENCE TCS CYBAGE INFOSYS 2009 – 2018 Delivered enterprise web applications, CRM solutions, data migration projects, support engagements and digital transformation initiatives for global customers. SELECTED ACHIEVEMENTS

• 17+ years of successful technology delivery leadership.

• Managed teams ranging from 5 to 35+ resources across geographies.

• Delivered AI, Analytics, Databricks and cloud transformation programs.

• Managed up to 5 concurrent projects while maintaining customer satisfaction and delivery quality.

• Extensive experience working directly with executive stakeholders and global customers. TECHNOLOGY & TOOLS

AI & Analytics: Databricks, Azure AI Foundry, Claude AI, Microsoft Copilot, Enterprise Chatbots, Data Analytics

Project Management: Jira, Confluence, MS Project, SharePoint, Teamwork Cloud & Platforms: Azure, AWS, Microservices

Technology: .NET, ASP.NET, Angular, SQL Server, Oracle, Salesforce, Crownpeak, SharePoint EDUCATION

Bachelor of Engineering (Mechanical Engineering) Rajasthan University 2009

Contact this candidate