Executive Administrative Assistant & Project Coordinator

Marjorie Bien-Aime

Baldwin, NY *****

Cell: 516-***-****

Email: *****@*****.***

Summary:

Experienced Project Coordinator and dynamic Executive Assistant with 20 years of success across the media, retail, and education sectors. Adept at supporting diverse departments and high-level executives with efficiency and discretion. Recognized for exceptional communication skills, strong relationship-building, and the ability to streamline cross-functional collaboration. A proactive and resourceful professional who thrives in fast-paced environments, fostering a positive and productive culture. Known for delivering creative solutions, optimizing resources, and cultivating strategic relationships with stakeholders at all levels. Experience

National Grid – Brooklyn, NY

2023 – 2024

Executive Administrative Assistant/Office Manager

Provided comprehensive administrative support to the Head of NY Support and VP of Customer Service Centers.

Efficiently managed dynamic calendars and monitored communication, including email coverage.

Coordinated all facets of confidential, executive-level meetings and appointments.

Organized both global and domestic travel itineraries with prompt expense processing.

Prioritized multiple tasks daily, ensuring execution within established guidelines.

Proactively addressed emerging issues and proposed solutions to maintain workflow.

Served as a “gatekeeper,” enabling efficient access to executives while balancing priorities.

Drafted and prepared correspondence, including presentations, memos, and emails.

Conducted research, data extraction, and compilation for routine and special projects.

Responded to information requests from both internal and external stakeholders.

Arranged team calendars, meetings, and departmental off-site events, including catering and logistics.

Processed invoices, maintained filing systems, and ordered office supplies.

Oversaw the onboarding and offboarding of department employees.

Handled additional responsibilities as assigned by VPs and senior department leaders. Ross Stores – New York, NY

2022 – 2023

Executive Administrative Assistant/Office Manager

Ensure departmental administrative objectives are executed in a timely manner, anticipating conflicts.

Proactively solved problem to guarantee expected outcomes are achieved.

Department representatives manage the daily workload of GSVP/GVP/SVP.

Proactive calendar management for internal and external meetings.

Tracked departmental deadlines for major company events (performance appraisals/ assortment planning).

Compiled critical and sensitive/ confidential materials within department for timely review and submission.

Printed and compiled weekly and monthly reporting; executive and departmental phone coverage as required.

Coordinated and managed expense reports of multiple leaders in a timely manner.

Displayed organizational agility by effectively managing competing priorities.

Ensured follow-through on projects and assignments within division, other departments, Human Resources.

Managed training and onboarding for the administrative team and partnered with HR.

Scheduled and collaborated with IT and Corporate Properties to ensure new hires on board.

Managed designated workspace and required equipment prior to starting date. Univision Communications, Inc. - New York, NY

2008 – 2022

Executive Administrative Assistant/Office Manager/EA Support Research Team

• Supported EVP in day-to-day operations for North America, overseeing administrative functions across five offices in two countries.

• Coordinated special projects for senior management and tracked ongoing initiatives for the 200-member Research/Analytics & Insights Team.

• Managed complex schedules, including meetings and conference calls, for the EVP and team, ensuring seamless communication and efficient time management.

• Processed expense reports and budget management, overseeing $200K in office purchases and coordinating new vendor onboarding.

• Led communications between the Research Team and EVP, handled team attendance records and email distribution.

• Coordinated travel arrangements and logistics for internal and client events, both domestic and international.

• Spearheaded onboarding and training for new Executive Assistants, ensuring a smooth transition into the team. Macy’s Merchandising Group – New York, NY

2004 – 2008

Executive Administrative Assistant

• Directed production needs, ensuring smooth operations across all project stages.

• Monitored multiple printing projects from production through to final delivery.

• Acted as a liaison, relaying crucial updates between the Research Visual Group and the (SVP).

• Maintained the SVP's calendar, organizing meetings and coordinating schedules.

• Tracked visual project timelines and deliverables, following up to ensure completion.

• Managed records of vacation, personal, and sick days for the Visual Group.

• Scheduled meetings and conference calls for both the SVP and the Visual Group.

• Organized and coordinated mailing processes within the team.

• Oversaw office supplies, managed purchase orders, and processed invoices.

• Facilitated clear communication between the Visual Group and the SVP.

• Arranged and managed travel logistics, including budgeting for the department and SVP. Education

Hunter College, New York, NY

Accredited

Awards & Honor

Dean List Award

Volley-Ball Scholarship

Bronx Community College, Bronx, NY

Associate in French/Minor in Accounting

Award & Honor

Dean List Award

CUNY Scholar Athlete of the Year (94-95)

Notary Public Certifications

(Not Yet credited)

Skills

Project Management, Teamwork, Collaboration, Creativity, Planning, Microsoft Suite (PowerPoint/Excel/Word), Illustrator, Google Suite, Microsoft Teams, QuickBooks, Microsoft Outlook, Lotus Notes, Coupa, AS400 Systems, Oracle, Concur., Sabre, Apollo.

Fluent in French [Oral & Written]. Working knowledge of Spanish [Oral & Written].

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