Payroll & People Operations Administrator

DESTINY ROBINSON

984-***-**** ****************@*****.***

SUMMARY OF QUALIFICATIONS:

Exceptional skills: employee life cycle, payroll, case management, employee relations, program planning, data entry and organization,

EDUCATION:

Mid-Atlantic Christian University

Bachelor of Science in Youth and Family Ministry

PROFESSIONAL EXPERIENCE:

Subsplash July 2022- Present

Payroll Administrator

- Processes semi-monthly payroll for all employees.

- Conducted all necessary payroll reviews and manages required documentation for compliance purposes.

- Administered time and attendance and payroll systems including implementation and testing of systems and related automated processes.

- Conducted new hire training, manager training, develops training materials, responds to inquiries, and performs data analysis related to timekeeping and payroll.

- Reviewed tax filings prepared by payroll processing vendor for accuracy, timeliness, and completeness.

- Responsible for records management and retention of payroll and timekeeping records, reports, and related documents.

- Prepared for management review written procedures for payroll and timekeeping processing.

- Responded to employee inquiries about payroll matters.

- Answered unemployment claims and verifications of employment as needed

- Participates in and support key People Operations initiatives, including performance management, compensation planning, mergers and acquisitions, etc.

- Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.

- Provide assistance to the People Operations team with miscellaneous support and tasks. People Operations Coordinator

- Ensure HR Personnel files are maintained and payroll database is updated accordingly, including setup of new employees and changes in payroll terms

-Support the People Operations team with HRIS management by recording new hires, transfers, terminations, changes in job classifications, merit increases, tracking vacation, sick, and personal time

-Assist in management of employee documents and keep templates up to date in accordance with company policy and legal obligations

- Answer unemployment claims and verifications of employment

- Have thorough knowledge of our policies as well as employee handbooks for explaining company operations as primary main point of contact

- Work with Director of People Operations when employee relations issues arise

- Respond timely to routine HR questions and/or redirect employees to appropriate contacts as needed

-Participate in and support key HR initiatives, including performance management, compensation planning, mergers and acquisitions, etc.

- Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.

- Provide assistance to the People Operations team with miscellaneous support and tasks

-As needed, support the Talent Acquisition team of the People Operations team in various tasks including sourcing, interview scheduling, and application review Talent Sourcer

-Actively source candidates for open roles and move them through the initial steps of the recruiting process

-Build robust candidate pipelines for future roles and hard to find skill sets

-Partner with the Sr. TA Manager to strategically grow partnerships to tap into additional candidate pools

-Work closely with TA Specialists to build the Subsplash brand on LinkedIn

-Maintain an organized and accurate record of recruitment activities using our Applicant Tracking System

(ATS)

-Build relationships with candidates to ensure their confidence and trust in the recruitment process

-Set up calls with prospective candidates and TA Specialists

-Maintain confidentiality in handling highly sensitive information

-Assist HR team with daily administrative tasks

-Create promotional & compensation letters for employees

-Conduct Paylocity & Bamboo HR audits within HR systems Guidant Financial- March 2022- July 2022

Client Onboarding Account Specialist

-Guid clients as they launch their small business by understanding business regulations, 401(k) plan adoption agreements and roll-over processes

-Direct client through all steps of the rollover process from entity formation to funding

-Build rapport over the phone and through email with clients

-Work with 3rd party vendors to ensure timely filing of state and federal documents related to Corporate and 401(k) Plan EINs

-Generate legal documents with accuracy and detail

-Prepare final Corporation and Plan document

Girl Scouts of the Colonial Coast June 2021- March 2022 Volunteer Specialist

-Manage the problem solving process among volunteers via Salesforce

-Implement innovative strategies and effective services for supporting girl and adult membership through the troop and service unit structure.

-Provide customer service and support for adult volunteers in assigned geographic or functional area.

-Coordinate the training, support, recognition, performance, and re-assignment of volunteers in assigned area.

-Promote active engagement of volunteers as Council thought-partners in driving improvements and innovations to meet customer needs and provide high-quality experiences.

-Cultivate relationships to enhance the girl and volunteer member benefits and volunteer-led programming to improve retention.

-Ensure the effective flow of communication between volunteers and Council staff. River City Community Development Corporation - October 2020-May 2021 Mentor Coordinator

-Develop and revise policy and procedures for mentoring program

-Maintain all records, files, and monthly program and progress reports

-Screen and select mentors, conducting comprehensive background checks

-Facilitate the matching process including match ceremonies and one-on-one group activities

-Track and monitor program outcomes

-Secure outside resources and supportive services

-Train and support both mentors and mentees for long term success Mid-Atlantic Christian University January 2016 -March 2020 Admissions Assistant

-Organized incoming student applications via Salesforce

-Assisted and guided prospective students through the application process

-Maintained ongoing communication with prospective students

-Assisted in the planning and execution of recruitment events

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