Operations & Client Project Coordinator

Mariam Abdullah 331-***-****

*****************@*****.***

www.linkedin.com/in/mariam-abdullah-31841a15a United States, Chicago, 60601 P R O F I L E

Organized and detail-oriented administrative professional with experience coordinating client projects, scheduling, documentation, vendor communication, and operational support. Skilled at managing multiple priorities, maintaining accurate records, and collaborating across cross-functional teams to ensure projects remain on schedule. Known for exceptional client service, strong problem-solving abilities, and improving workflow efficiency. Seeking an Operations coordinator where I can contribute strong organizational and communication skills. W O R K E X P E R I E N C E

Crate & Barrel DESIGNER Feb 2025 – Present

● Coordinate client appointments, schedules, and project timelines while ensuring all project documentation remains accurate and organized.

● Maintain detailed records of pricing, product specification, purchase orders, and customer information to support seamless project execution.

● Serve as the primary liaison between clients, vendors, installation teams, and internal departments to ensure timely communication and issue resolution.

● Prepare presentations, proposals, and project documentation using internal systems and digital tools.

● Monitor project progress, proactively follow up on outstanding items, and ensure deadlines are consistently met.

● Deliver exceptional client service through clear communication, organization, and attention to detail. Neiman Marcus STYLIST Oct 2022 – Jan 2025

● Supported daily operational activities by assisting customers, processing transactions, handling returns, and maintaining accurate documentation.

● Coordinated inventory management, merchandise tracking, markdowns, and annual inventory processes to improve operational efficiency.

● Assisted with onboarding and training new team members while collaborating across departments to support store initiatives.

● Managed inbound phone calls, customer inquiries, and product requests while resolving issues professionally and efficiently.

● Maintained organized records and ensured compliance with company policies and operational procedures. E D U C A T I O N

Bachelors of Fashion Design Beaconhouse National University Lahore, Pakistan June 2018 S K I L L S

Administrative Support Office Operations CRM & Internal Systems Project Coordination Vendor Coordination Written & Verbal Communication Scheduling & Logistics Microsoft Office Suite Data Entry & Reporting Process Improvement Documentations & Records Management Microsoft Excel

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