Assistant Manager and Operations Leader
Resume:
Haley Slopecki
Saint Charles, IL *****
*********@*****.***
Professional Summary
Accomplished Assistant Manager with in-depth experience. I have the drive and ability to consistently rise through the ranks. I am well-versed in sales, personnel and team management, accounting, inventory management, and computer literacy. Strong leadership and problem-solving skills dedicated to streamlining operations to increase productivity and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Agile and adaptable staff leader with stellar work history, motivational approach and an upbeat nature. Skilled at training employees and organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking with a diplomatic communication style focused on maximizing engagement and satisfaction.
Work History
Assistant Manager
Chipko Market Saint Charles, IL Sept. 2025 – Current
● Assist customers in refilling and weighing their containers
● Product and inventory management
● Assist in opening and closing tasks and ensuring inventory and sales floor stock is accurate Box Office // Assistant Administrator
Onesti Entertainment at the Arcada Theatre Saint Charles, IL May. 2023 – Sept. 2025
● Work flexible schedule and extra shifts to meet business needs.
● Help customers complete ticket purchases by receiving and inputting card information over the phone.
● Assist with answering general questions.
● Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
● Edit and send professional business contracts for artists
● Coordinate day of show schedules
● Assist with hotel booking for artists
● Organize work flow and scheduling for box office employees Assistant Manager
The Fresh Market Geneva, IL Jan. 2022– Jan. 2023
● Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
● Helped with planning schedules and delegating assignments to meet coverage and service demands.
● Offer hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Haley Slopecki
Saint Charles, IL 60174
*********@*****.***
● Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
General Manager
Dunkin’ Donuts Saint Charles, IL Oct. 2021 – Jan. 2022
● Managed budget implementations, employee reviews, training, schedules and contract negotiations.
● Developed and maintained relationships with customers and suppliers through account development.
● Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
● Implemented operational strategies and effectively built customer and employee loyalty.
● Trained, coached and mentored staff to support smooth adoption of new programs Skills
● Staff Training & Hiring
● Staff Management
● Staff Scheduling
● Business Relationship Management
● Customer Relationship Management
● Product and Service Knowledge
● English Literacy
● Computer Literacy
● Microsoft Office & Excel Literacy
Education
Elgin Community College Elgin, IL May 2018
● Associate of Arts (AA)
● Awarded Computer Competency Badge
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