Executive Business Partner & Compliance Officer

602-***-**** ***************@*****.*** Surprise, AZ

LinkedIn Profile: www.linkedin.com/in/nancy-whitehouse-926b76148

PROFESSIONAL SUMMARY

Executive Business Partner and Compliance Professional with 15+ years of experience supporting executive leadership across Fortune 500 technology, healthcare, government, and startup environments. Expertise in managing complex executive calendars, coordinating cross-functional initiatives, facilitating executive communications, and driving operational efficiency. Recognized for exceptional organization, reliability, critical thinking, strong written and verbal communication, and the ability to manage confidential information while building trusted relationships with senior leaders.

SKILLS

Executive Calendar Management

Meeting & Event Planning

Complex Scheduling & Coordination

Domestic & International Travel Coordination

Concur Expense Management

Recruitment & Interview Coordination

SharePoint

Strategic Scheduling & Prioritization

Google Workspace

Zoom

Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)

Technically Proficient / Quick Learner of New Software

WORK EXPERIENCE

Compliance Officer State of Arizona, Phoenix, AZ Nov. 2022 – Present

Prepare reports, documents, presentations, and spreadsheets, as needed.

Coordinate meetings and follow up with team members on outstanding tasks.

Manage and organize files using cloud-based storage systems.

Maintained strict confidentiality while ensuring compliance with HIPAA privacy and security regulations.

Schedule and facilitate monthly compliance meetings across 14 Department of Developmental Disabilities (DDD) divisions, including Delivery Systems, Finance, Quality Management, Support Coordination, and Medical Management.

Monitor and coordinate shared mailbox activities, processing incoming submissions, inquiries, and deliverables while ensuring accurate tracking, documentation, and timely dissemination to responsible teams.

Review, proofread, and coordinate executive-level communications, reports, and deliverables submitted to AHCCCS, stakeholders, and leadership, ensuring accuracy, consistency, and timely follow-up.

Strengthened governance and compliance reporting processes by developing enhanced AHCCCS deliverable tracking and data visualization tools to monitor untimely submissions, identify compliance trends, and improve risk visibility across functional areas.

Improved risk monitoring and operational oversight by implementing standardized tracking mechanisms for Extension Requests and Returned Deliverables, enabling more accurate reporting, trend analysis, and compliance performance measurement.

Operations Manager / Co-Owner America’s Finest Plumbing, LLC, Santa Clara, CA Jan. 2014 – July 2021

Managed internal scheduling architectures and dispatch networks, coordinating staff assignments to ensure rapid, high-urgency operational service delivery.

Researched, established, and maintained high-value relationships with corporate vendors and home warranty companies to drive new business growth.

Maintained rigid compliance registries, customer files, industry safety documentation, and required regulatory paperwork with high attention to detail.

Handled all billing data, vendor invoices, payroll records, and financial reporting tracking spreadsheets with extreme accuracy and discretion.

Owned all corporate marketing initiatives, executing campaign planning, promotional content creation, and general brand positioning efforts.

Executive Administrative Assistant Intel Corporation, Santa Clara, CA July 2009 – Jan. 2014

Served as Executive Business Partner to the Vice President of Mobile Software, providing strategic executive support during Intel's expansion into the rapidly evolving smartphone and mobile computing market.

Managed an exceptionally complex executive calendar, balancing competing priorities, confidential meetings, executive briefings, customer engagements, and global leadership activities across multiple time zones (U.S., EMEA, India, and APAC).

Acted as a trusted liaison between executive leadership, engineering organizations, product management, business partners, and external stakeholders, ensuring timely communication and seamless execution of strategic initiatives.

Coordinated domestic and international travel, visas, executive itineraries, and high-profile meetings while independently resolving scheduling conflicts and last-minute business changes.

Planned and executed executive staff meetings, leadership off-sites, global all-hands meetings, customer engagements, and cross-functional business reviews from planning through completion.

Prepared executive presentations, briefing documents, reports, meeting agendas, and action-item trackers, ensuring leadership had accurate information to support strategic decision-making.

Managed confidential business information, executive correspondence, and sensitive personnel matters while exercising exceptional judgment, professionalism, and discretion.

Processed executive expense reports and maintained accurate financial documentation in accordance with corporate policies.

Coordinated immigration and visa documentation for international employees relocating into and out of the United States, partnering with legal teams and external agencies to ensure regulatory compliance.

EDUCATION

Bachelor of Applied Science: Cyber Operations, Defense & Forensics, University of Arizona Tucson, AZ

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