Denise Brock
*************@*****.***
Cartersville, GA 30121
Work experience
Administrative Assistant
Kennesaw Transportation, Inc - Rydal, GA
November 2014 to April 2025
Assisted Department managers, greeted drivers and costumers as they entered office, Answer and route phone calls, Created reports, spreadsheets, and documents for internal and external communications
Medical Billing Specialist
Medical Source - Rome, GA2012 to 2014
Initiated communications and follow ups with medical insurance companies for outstanding balances
Maintain accounts with weekly reporting with minimal errors
Maintained a high level of communication with all departments for customer satisfaction
Food Service Worker
Bartow County School System - Cartersville, GA2005 to 2012
Maintained high level of sanitation and safe food practices
prepared food according to state recipes
conducted inventory counts with minimal errors
money management
Medical Billing Specialist
Kaiser Pediatrics - Austell, GA1999 to 2005
Leveraged degree and experience to clear insurance claims
communicated with patients, scheduling appointments
medical billing and coding for entire office
Education
Associate's degree in Information Technology
Chattahoochee Technical College - Acworth, GA1997 to 1999
Skills
Computer skills
Customer service
Data entry
Administrative experience
Organizational skills
English
Phone etiquette
Typing
Microsoft Word
Microsoft Outlook
Office experience
Front desk
Microsoft Office