Portfolio, Program, Project Manager, Scrum Master, RTE

Sabra G. King, PMP, MBA

919-***-****, **********@*****.***, Charlotte, NC 28262

Professional Summary

Transformational Leader and PMP-certified Portfolio, Program and Project Manager with over 20 years of experience leading complex IT and business transformation initiatives across various industries. Proven expertise in ERP system implementations, product management, custom application builds, integrations, and financial management, while fostering strong stakeholder and vendor relationships. Adept at SDLC with hands-to-keyboard programming/development experience, utilizing hybrid and agile methodologies, including SAFe, Scrum and Kanban, to enhance team collaboration and project delivery. Skilled in organizational change management, ensuring seamless transitions and adoption of new processes and technologies. Committed to maximizing ROI and delivering exceptional results through strategic planning and execution.

Education & Certifications

● MBA in Technology Management, University of Phoenix

● Bachelor of Arts in Social Relations, Michigan State University

● UNIX Systems & C Programming Certificate, Marygrove College

● SAFe Agilist, Scaled Agile Framework; Scrum Master, Scrum Alliance

● Project Management Professional (PMP), PMI (Certification 204541)

● PMI Certifications: Data Landscape of GenAI for Project Managers, Practical AI for Agile Workflows, Disciplined Agile® Essentials: A Toolkit for Agile Ways of Working, Talking to AI: Prompt Engineering for Project Managers Workflows

Professional Experience

NetApp (Magnit contractor) IT Program Manager / IT Portfolio Lead, Office of the CIO July 2025 – April 2026

● Increased executive confidence through consistent, accurate portfolio visibility by creating custom dashboards and automation to communicate portfolio health for 76 initiatives representing infrastructure, operations, AI and security domains for $180m investment across the enterprise.

● Reduced waste through elimination of redundant or low-value initiatives and provided mechanisms for faster, more informed investment decisions via structured governance mechanisms.

● Established and led enterprise portfolio governance including intake, prioritization, resource allocation, and change control frameworks by chairing portfolio review boards, steering committees, and investment decision mechanisms that evaluated initiatives against strategic criteria, budget constraints, and resource availability to accelerate informed investment decisions.

● Drove cross-functional alignment across 1,269 employees by facilitating resolution of resource, priority, and dependency conflicts while maintaining continuous portfolio health assessment to identify gaps, redundancies, and optimization opportunities tied to business outcomes.

● Facilitated resolution of conflicts over resource allocation, priority disputes, and technical dependencies between different initiatives.

● Implemented Key Performance Indicators reported at the executive monthly business results forum facilitated by the COO to demonstrate clear return on investment performance across the technology portfolio and ensured maintained value delivered with broader business outcomes.

● Oversight for Hardware and Software Management programs. Implemented governance of physical assets (laptops, servers, network gear), lifecycle tracking from procurement through retirement/disposal. Taking inventory of what was owned, where it is, who is using it, and its condition at scale, including remote workforces. Rolled out refresh cycles, warranty coverage and financial depreciation schedules. Secured data wiping and certified disposal processes for compliance and environmental regulations. Controlled over-purchasing, reclaimed idle equipment, and recommended refresh budgets. For SAM, implemented mechanisms to govern licenses, entitlements (complex licensing models) and usage (unused seats for SaaS & cloud, redundant subscriptions).

RealPage Senior Project Manager

September 2022 - July 2024

● Led the creation and implementation of an enterprise-wide Customer Experience Strategy for Finance and Commercial Sales transformation, collaborating with C-suite executives, VPs, vendor partners, IT, and business stakeholders.

● Created solution and vendor selection process including customizations, Request for Proposals, Statement of Work negotiations

● Planned, coordinated, and executed program initiatives focused on redesigning processes and systems around an Oracle Fusion implementation and integrations, earned Oracle Training Badges for Invoice to Cash and Oracle CX Sales Converting.

● Collaborated with Product Managers, vendor SMEs, and Finance to create and prioritize product backlog items, facilitate Iteration Reviews, and communicate product goals to the Agile Team.

● Supervised over 60 program team members, ensuring prioritization, tracking, and reporting of IT, vendor, and business task, dependency and RAID status.

● Created dashboards to communicate program status, metrics, and management of business objectives, risks, issues, assumptions, and dependencies.

● Implemented organizational change management strategies, including communication plans, stakeholder resistance management, User Acceptance Testing, and end-user training to maximize ROI.

The Clorox Company Senior Project Manager / Release Train Engineer May 2019 - September 2022

● Led organizational change management and Release Train Engineer to transform an AI support model for approximately 8,800 global corporate end-users.

● Served as Program Manager and Release Train Engineer for SAP Identity Access Management

(IAM), Data Privacy CCPA & GDPR, Privileged Access Management, MCAS, and Digital Asset Management programs. Implemented vendor selection, negotiated Statements of Work.

● Implemented High Radius Cloud program for Cash, Deductions, and Collections projects for the Robotics Process Automation initiative, resulting in improved operational efficiency and cost savings.

● Coached and mentored Scrum Masters and Product Managers, managed a $4M program budget. Established PMO agile processes and operationalized procedures. Fidelity – Brokerage Operations Technology Scrum of Scrum / Senior Program Manager August 2015 - September 2018

● Managed the proprietary Luminex wealth management software product roadmap working with executives and senior leadership to establish and operationalize portfolio governance frameworks including project intake, prioritization, RAID log management and change control processes.

● Oversight for $6m budget for IT Portfolio of Programs and Projects for FINRA and SEC compliance, system integrations, customized application builds, led HAM and SAM.

● Managed forecasts, actuals, vendor invoices and variance reporting, created the capitalization processes, aligned technology investments to business strategy and enterprise objectives.

● Facilitate annual and quarterly operating planning cycles across the IT organization.

● Evaluated trade-offs across competing initiatives to optimize the portfolio mix.

● Responsible for Hardware and Software Management, recommended budget planning and strategic investment decisions, eliminating waste, ensured compliance and audit readiness.

● Developed and implemented release management strategy, support model, negotiated Statements of Work, and created and managed Standard Operating Procedures (SOPs).

● Transitioned from waterfall SDLC to agile Scrum@Scale methodology, coaching Scrum Masters and Product Owners.

Enact Mortgage Insurance (Contractor - TecHead) Senior Project Manager / Scrum Master March 2015 - August 2015

● Managed programs for complex custom application builds, multiple vendor integrations, and business process changes.

● Led regulatory compliance programs and mentored Project Managers.

● Implemented process improvements to drive maturity and value for Project Management Methodology (PMM) and SDLC.

Investors Title Insurance Company Senior Project Manager / Scrum Master March 2014 - February 2015

● Managed PMO portfolio for custom application builds and Software as a Service application for insurance agents.

● Created and implemented PMM processes and procedures for both waterfall and agile approaches. Performed vendor and stakeholder management. BlueCross BlueShield of North Carolina Scrum Master / Senior Technical Project Manager July 2007 - March 2014

● Led and managed programs for healthcare reform, regulatory compliance, HIPAA 5010 Edifecs, retiring legacy systems and Data Center relocation.

● Implemented solution and vendor selection process including customizations, Request for Proposals, Statement of Work negotiations

● Managed $4M - $6M budgets, facilitated agile ceremonies, and communicated project status and metrics.

AAA Life Insurance Company Project Manager

October 2005 - June 2007

● Managed multi-year program implementing an ERP across multiple functional areas. Led regulatory compliance programs.

● Developed and maintained a $6M program budget, led organizational change management. Skills

Jira, Smartsheet, Microsoft Project, Planner, Targetprocess, ServiceNow PPM, Azure DevOps, Excel, PowerPoint, Power BI, Agile Methodologies (SAFe, Scrum, Scrum@Scale, Kanban), SDLC (C, SQL, UNIX Shell scripting, Visual Basic 5 programming/developer experience)

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