Muncie, IN
Phone: 765-***-****
Email: *********@*****.***
Professional Summary
Organized and detail-oriented administrative professional with experience managing a successful residential and office cleaning business since 2022. Skilled in scheduling appointments, preparing invoices, maintaining customer records, responding to emails, and providing outstanding customer service. Proficient with computers and data entry, with a strong ability to maintain accuracy, prioritize tasks, and work independently. Seeking a data entry or administrative support position where strong organizational and communication skills can contribute to business success.
Core Skills
Data Entry & Record Management
Appointment Scheduling & Calendar Management
Customer Service
Email Correspondence
Invoice Preparation & Payment Tracking
Computer Proficiency
Microsoft Work
Google Workspace
Cash & Check Handling
File Organization
Time Management
Attention to Detail
Written & Verbal Communication
Problem Solving
Confidentiality & Professionalism
Professional Experience
Owner/Operator
Self-Employed Residential & Office Cleaning Business
February 2022 – Present
Schedule appointments and coordinate daily service routes for residential and commercial clients.
Prepare and send invoices while tracking customer payments.
Maintain organized customer records and service information.
Respond promptly to customer emails, phone calls, and appointment requests.
Provide professional customer service, resolve questions, and build long-term client relationships.
Process cash and check payments while maintaining accurate financial records.
Manage daily business operations, prioritize workloads, and consistently meet deadlines.
Build client trust through dependable service, organization, and attention to detail.
Education
High School Diploma
Graduated 2012
Additional Qualifications
Fast learner with strong organizational skills.
Comfortable learning new software and office systems.
Dependable, self-motivated, and able to work independently or as part of a team.
Committed to accuracy, confidentiality, and excellent customer service