ADP Payroll & HRIS Implementation Consultant

AUTUMN R. HIBBS

Implementation Consultant Project Manager Payroll & HRIS Specialist

Muncie, IN 502-***-**** ************@*****.***

Professional Summary

Accomplished Implementation Consultant with 4+ years of experience leading enterprise payroll, Human Resource Information Systems, and workforce management implementations. Successfully partnered with more than 400 organizations with workforces of 100+ employees. Recognized with multiple awards for exceptional customer service and leadership.

Core Competencies

Implementation Consulting, Project Management, Payroll & HRIS, Business Analysis, Requirements Gathering, Client Relationship Management, Process Improvement, Data Validation, Training, Stakeholder Management

Technical Skills

ADP Enterprise, ADP TotalSource, UKG Dimensions, Salesforce, Microsoft Excel, Microsoft Office, Microsoft Teams, Citrix, Webex

Professional Experience

Manual Check Processor BrightSpring Health Services Nov 2025–Present

Provide payroll processing support for multiple pay groups to ensure all payroll is paid timely.

Analyze timesheets for missing hours and process direct deposits or paper checks for missing funds.

Trusted with banking access to stop payment on missing payroll checks.

Help Desk Analyst BrightSpring Health Services Apr 2025–Nov 2025

Provided payroll and HRIS support for workforce management systems.

Analyzed and corrected employee timecards to ensure payroll accuracy.

Resolved payroll, PTO, tax withholding, and system access issues.

Managed high-volume support requests while meeting service-level expectations.

Received multiple awards from work peers for leadership and initiative.

Implementation Consultant / Project Manager ADP 2021–2025

Managed end-to-end payroll and workforce management implementations for 400+ organizations with 100+ employees.

Led discovery, requirements gathering, configuration, testing, training, and go-live activities.

Managed multiple concurrent implementation projects while meeting timelines and client expectations.

Built trusted relationships with executive stakeholders and payroll leaders.

Developed customized reports and validated payroll data.

Received multiple awards for exceptional customer service and leadership.

Patient Account Representative Norton Healthcare 2016–2021

Supported patient registration, insurance verification, billing inquiries, and customer service.

Education

Associates of Science in Business Management

Harrison College

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