Administrative Assistant & Operations Support Specialist

Location:

Dayton, NV, 89403

Posted:

July 23, 2026

Contact this candidate

Resume:

Melanie Harrill

775-***-**** Carson City, NV ***********@*****.***

Career Objective

Hardworking professional with fifteen years of experience and a proven knowledge of back-office operations, administrative support and customer service.

Experience

Administration Assistant ~ 07/2013-12/2024

Nevada Department of Corrections ~Carson City, Nevada

Supported information security and integrity with well-organized filing systems and databases

Screened incoming telephone calls, routing to appropriate personnel.

Maintained calendars and schedules to set appointments for management team.

Coordinated equipment maintenance and repairs to maintain office productivity.

Established professional and collaborative working relationships with company associates and external parties.

Served as primary point of contact for facilitating operational and administrative inquiries.

Maintained office inventory by assisting with supply orders.

Designed and streamlined departmental forms, fostering data entry and retrieval.

Maintained files and filing, keeping sensitive information confidential.

Proofread and edited correspondence to fix typographical errors or mistakes in grammar.

Utilized financial reporting software to generate financial statements and create reports.

Provided cross-coverage support for other administrative personnel.

Excel spreadsheet, Nevada Criminal Justice Information System, National Criminal Information Center, Nevada Offender Information Tracking System, Nevada Risk Assessment System, E-pay, ACCESS, DAWN.

Assist with Issuing Purchase Orders, Requisitions, Bets, Processing Receivers and invoices. Familiar with Commissary Purchase orders, Correct billing on invoices, credits etc.

Background checks on all contractors. Approval or denial letters. Communicating with contractors.

Clerical Trainee~ 07/2008-07/2013

Department of Training & Rehabilitation~ Carson City, Nevada

Participated in team meetings, providing input and suggestions on organizational practices.

Updated employee and department directories to properly refer visitors or callers.

Scheduled appointments, maintaining calendars for personnel.

Answering phones and data entry.

Reviewed and evaluated work of staff unit to determine quantity and quality.

Examined documents and forms for accuracy, enforcing conformance to company rules and regulations.

Maintained composure in dealing with conditions of urgency and in pressure situations.

Improved workflow and created efficiencies using automated systems and technology

Mobilized office operations by sorting deliveries and ordering and organizing supplies.

Researched and gathered information for reports, abstracting specialized or technical data.

Manager ~ 11/08/2001-08/08/2008

The UPS Store~ Carson City, Nevada

Supervising and training new employees, hiring of employees and disciplinary actions when

they are needed. During the Holidays we would do part time hiring,

I assisted with the interviewing process.

Inventory of supplies, ordering, accounts receivable, maintaining mailboxes for private rentals, dispensing mail, assisting customers with claims, and tracking their packages, correspond with outside agencies via email and letters/ phone. Packing and shipping, generating labels for mailing, track packages daily, Notary, and being responsible for monitoring the store and the employees.

Education

Adult Education~ Carson City, NV~ GED