Administrative Operations & Compliance Coordinator
Resume:
Doris Moss
Palmetto, GA *****
*******@*******.***
Professional Summary
• Executive administrative professional with experience in coordination, planning, and support of daily operational and administrative functions.
• Outstanding communication, both verbal and written, with customer service skills.
• Create spreadsheets to track invoices, vendor info, W9s, printer/copier leases and office services; create database to track regulatory and legal litigation. Process invoices through the Data Haven system; processed payroll, and other personnel actions
• Maintain filing material, file requests, and file returns retrieve offsite files through the Recall/Archives systems, retrieve onsite files
• Maintain calendar for Facilities Services Manager and maintain office in his absence. Maintain files for paid invoices and spreadsheet for monthly report. Process any building request, (i.e. building access, lights out on floor), process IT/Badge access sheets
• Project manager, move coordinator and office administrator
• Processed Medicaid, Americare, and Peach Care payments and other billing
• Medical and legal transcriptionist
Willing to relocate to: Birmingham, Alabama - Montgomery, Alabama - Columbus, Georgia Authorized to work in the US for any employer
Work Experience
Eligibility Specialist
Georgia Department of Human Services-Decatur, GA
June 2021 to Present
• Created and updated spreadsheets with large volumes of data, organizing information for easy retrieval
• Ensured compliance with company policies and industry regulations regarding data privacy and security
• Maintained up-to-date knowledge of relevant software applications used for effective management of data entry tasks
• Maintained a high level of attention to detail while entering large volumes of complex data
• Ensured timely completion of assigned tasks by effectively managing workload priorities
• Demonstrated excellent organizational skills by efficiently managing files and documents related to entered data
• Demonstrated adaptability by quickly learning new software applications used for specific types of data entry tasks
• Maintained a positive attitude and strong work ethic during periods of high volume or tight deadlines for data entry tasks
• Demonstrated excellent time management skills by consistently meeting or exceeding daily/weekly/ monthly targets for completed entries
Administrative Assistant
Emory Goizueta Business School-Atlanta, GA
December 2016 to September 2020
• Input student grades and updated professors' research papers
• Arranged meetings for professors and students.
• Provided support for other departments when others were out.
• Managed and maintained executive calendars, scheduling appointments, meetings, and travel arrangements
• Prepared and edited correspondence, reports, presentations, and other documents as needed
• Maintained office supplies inventory by anticipating needs and placing orders in a timely manner
• Screened phone calls and emails for executives, providing accurate information or redirecting inquiries to appropriate staff members
• Created efficient filing systems both electronically and physically to ensure easy retrieval of important documents
• Managed expense reports for executives by accurately tracking receipts, reconciling expenses, and submitting reimbursement requests in a timely manner
• Handled sensitive information with utmost confidentiality while maintaining data integrity at all times
• Managed and updated company databases, ensuring accuracy and completeness of information
• Served as the primary point of contact for visitors/guests, greeting them professionally and ensuring their needs were met during their time at the office
• Demonstrated proficiency in using various software applications (e.g., Microsoft Office Suite) to create documents/spreadsheets/presentations/reports efficiently and accurately Paralegal/Office Manager
Mays Law Firm-Atlanta, GA
June 2015 to December 2016
• Processed documents for filing. Created a database for adoptions
• Maintained case management for files. Filed documents electronically/manually for courts
• Catalogued investigative photos of crime scene. Transcribed witness testimony. Transcribed client testimony
• Drafted and proofread legal documents, including pleadings, motions, briefs, contracts, and agreements
• Maintained accurate and organized electronic and physical case files for easy retrieval of information
• Demonstrated proficiency in legal software applications for document management and case tracking purposes (e.g., Clio)
• Diligently tracked billable hours using timekeeping software to ensure accurate client billing statements were generated on time
• Maintained confidentiality of sensitive client information in accordance with ethical guidelines governing attorney-client privilege
• Served as a point of contact for clients seeking updates on their cases or requesting general legal advice within paralegal scope
• Prepared correspondence such as letters or emails under attorney supervision
• Familiarized self with local court rules/procedures ensuring compliance when filing documents or scheduling hearings
• Gathered pertinent medical records/bills from healthcare providers for personal injury cases
• Collaborated with attorneys to draft contracts, agreements, and other transactional documents Senior Executive Administrative Assistant
American Safety Insurance-Atlanta, GA
October 2013 to June 2015
• Scanned and dropped files to all entities requesting data; scan legal documents and send originals to New Hampshire, processed invoices through the Data Haven system
• Maintained filing material, file requests, and file returns, retrieve offsite files through the Recall/Archives systems, retrieve onsite files (Receive incoming off-site storage boxes for files that need to be pulled and scanned or sent to a certain individual. Upon receipt, file is pulled, scanned and dropped to the requester. Box is then returned to the offsite storage facility, i.e. Recall, Corodata, Archives, etc.)
• Created spreadsheets to track invoices, vendor info, W9s, printer/copier leases and office services; create database to track regulatory and legal litigation. Ordered supplies for entities; backup for check processing and mailing, process incoming Certified return receipts at receptionist desk when receptionist is absent.
• Maintained agreements/licenses on printers, fax, copiers, and scanners. Call for service on printers, fax, copiers, and scanners. Maintained all other administrative duties as requested by the Facilities Services Manager. Maintained files for paid invoices and spreadsheet for monthly report.
• Maintained calendar for Facilities Services Manager and maintain office in his absence.
• Processed any building request, (i.e. building access, lights out on floor), process IT/Badge access sheets.
Education
Paralegal Science (Associate degree)
Atlanta Technical College-Atlanta, GA
January 2009 to June 2011
Court Reporting (Certificate)
Atlanta Peach Reporters-Atlanta, GA
August 2009 to February 2010
High school diploma or GED
Skills
• Writing skills
• Legal terminology
• WordPress
• Customer relationship building
• Organizational skills
• Taleo
• Dragon NaturallySpeaking
• Record keeping
• File organization
• Report writing
• Law office
• certificate for court reporter.
• Written communication
• Personal Assistant Experience
• Real-time reporting transcription method
• Notary
• Project
• Microsoft Outlook
• Payroll
• Time management
• Interpersonal communication
• Transcription
• Legal Research
• English
• Research
• MS Word
• type 85 wpm
• Microsoft Office
• Technical Proficiency
• PeopleSoft
• Content editing
• Warehouse experience
• Edited transcription
• Telecommunication
• Editing
• Verbatim transcription
• Client relationship development
• Customer service
• Data Security (Data management)
• Transcription within government sector
• Computer operation
• Task prioritization
• Visio
• Westlaw
• Transcription formatting
• MS Excel
• Grammar Experience
• Accounts Payable
• Family law
• Interview transcription
• PowerPoint
• Teamwork
• LexisNexis
• Human Resources
• Expense management
• Office Management
• Proficient in Microsoft Office
• Transcription within education industry
• Meeting transcription
• Legal Drafting
• Audio transcription
• Adobe Acrobat
• Lotus Notes
• Driving
• Proofreading
• medical/legal transcription
• Attention to detail
• SmartDraw
• Express Scribe
• Accounts Receivable
• Interpersonal skills
• Legal administrative experience
• including Access
• Basic math
Languages
• Medical translation services
• Legal translation services
• English
Links
http://www.linkedin.com/in/dorismoss
Certifications and Licenses
Court Reporting
February 2010 to Present
Driver's License
Certified Notary Public
Contact this candidate