Workday HCM & Integrations Consultant

Bhavana Poosapati

Workday Consultant

618-***-**** *******.******@*****.***

PROFESSIONAL SUMMARY

Workday HCM Analyst with 4+ years of experience across Core HCM, Payroll, Benefits, Business Process Configuration, and Workday Integrations, providing HR system administration including business process configuration, reporting development, and data management to maintain Workday as a best-in-class platform. Built Workday integrations from scratch using Studio, EIBs, Core Connectors, and REST/SOAP APIs with ADP, Greenhouse, Okta, and benefits vendors, including PECI, PICOF, and HIPAA 834 formats, with full development lifecycle experience from requirement gathering through testing integration inputs and outputs based on transactional changes. Partnered with HR, Payroll, Recruiting, IT, and vendor business partners to configure complex Workday business processes, perform tenant configuration, data loads, and reporting, and maintain accurate change management and technology specification documentation to satisfy audit and compliance practices. Deep domain expertise in Core HCM and Payroll, with additional experience in Security and auditing configuration change effectiveness through custom reporting. Skilled at conveying ideas and recommendations to HR, Payroll, Recruiting, and IT stakeholders in a clear, compelling, and succinct way, with hands-on UAT, SIT, and regression testing experience supporting reliable cloud-based, multi-tenant Workday operations. TECHNICAL SKILLS

Workday HCM: Core HCM, Business Process Configuration, Position Management, Recruiting Workflows, Time Tracking, HCM Lifecycle Support

Workday Integrations: EIB, Core Connectors, Workday Studio, PICOF, PECI, SOAP/REST APIs, XSLT 3.0, XML, HIPAA 834, SFTP Reporting & Auditing: Advanced Custom Reports, Calculated Fields, Report Filters, Data Validation, Data Extraction, Composite Reports

Security & Governance: Role-Based Security, Security Groups, Domain/BP Security Support, Access Management, Data Governance Support & Testing: ServiceNow/AMS Tickets, Root Cause Analysis, UAT, SIT, Regression Testing, Defect Resolution, IDDs Programming & Data Tools: Python, SQL Server, MySQL, XML/XSLT, Postman, Oxygen XML, Tableau, Power BI, Data Wrangling PROFESSIONAL EXPERIENCE

Workday Consultant — Success Academy Charter Schools May 2025 - Present

• Gathered requirements from HR, Payroll, and Recruiting business partners and translated them into Business Process configurations

(Hire, One-Time Payment, Change Job) with condition rules, validations, approval routing, and notifications.

• Resolved ServiceNow tickets across Core HCM, Security, Reporting, Integrations, Time Tracking, and Supervisory Organizations, reviewing workflows to identify opportunities to improve system efficiency.

• Created and loaded EIBs for One-Time Payments, Change Job, Cost Center updates, and employee data changes, mass-loading information and performing data validation and error resolution.

• Partnered with HR, Payroll, and Recruiting business partners and external vendors (Greenhouse, Okta, ADP) on the Greenhouse- Workday integration for candidate, requisition, and hire data, improving candidate-to-worker conversion for 500+ annual hires.

• Built and supported Workday Studio, EIB, Core Connector, and REST/SOAP API-based integrations for candidate, hire, payroll, benefits, and vendor-related business processes, testing integration inputs and outputs based on transactional changes.

• Diagnosed integration failures and data quality issues by reviewing integration events, error logs, report outputs, and worker records, reducing recurring errors by 35%.

• Built advanced and composite reports using calculated fields, prompts, filters, and business object relationships, auditing configuration change effectiveness for HR, Payroll, Recruiting, and analytics needs.

• Configured Workday security roles, access controls, domain security, and business process security, and maintained change management documentation while performing UAT, regression testing, and defect tracking. Workday Consultant — AbbVie Jan 2024 - May 2025

• Designed and built Workday integrations from scratch (Studio, EIB, Core Connectors) supporting Core HCM and payroll processes for 5,000+ employees globally, covering the full development lifecycle from requirement gathering through deployment.

• Authored Integration Design Documents (IDDs) and technology specifications, and executed Unit, SIT, and UAT testing, achieving zero post-deployment errors.

• Built and validated API integrations using Postman and Oxygen XML, testing integration inputs and outputs based on transactional changes and improving system interoperability by 40%.

• Resolved production issues and AMS tickets, providing ongoing break/fix support and change management for business partners while maintaining 100% SLA compliance.

• Developed calculated fields and transformation logic to support complex business rules and reporting requirements.

• Automated bulk data loads (compensation, job, benefits) using inbound EIBs, mass-loading information and reducing manual effort by 40%+.

• Engineered custom error-handling frameworks in Studio, improving monitoring and issue resolution time by 50%, and configured security roles and access controls to strengthen compliance.

• Delivered SFTP-based integrations with Payroll and Benefits vendors (XML, CSV, HIPAA 834 formats) and maintained accurate change management documentation to satisfy audit and compliance practices. Workday Analyst / Graduate Assistant — Southern Illinois University Edwardsville (SIUE) Jan 2023 - Dec 2023

• Gathered requirements and configured Workday onboarding business processes, including role-based templates for 100+ student and staff records monthly.

• Built SOAP-based automation from scratch to streamline onboarding data flows, partnering with university business stakeholders.

• Developed and maintained Workday integrations (Studio, EIB, Core Connector Worker) for employee lifecycle and payroll updates, processing 200+ transactions per month.

• Assisted in building PECI and PICOF payroll integrations, ensuring 100% accurate processing of compensation, benefits, and deductions.

• Implemented role-based security and report governance, ensuring compliance with university data policies.

• Developed custom and audit reports, supporting HR operations, workforce data validation, and auditing configuration effectiveness.

• Participated in SIT and UAT testing cycles, ensuring error-free deployment of onboarding and payroll solutions.

• Provided technical support and issue resolution, improving system reliability by 30%, and maintained technology specification documentation for onboarding processes.

Graduate Assistant — Southern Illinois University Edwardsville (SIUE) Jan 2022 - Dec 2022

• Led Java lab sessions focused on OOP and modular programming, building a foundation in system logic applicable to integration design.

• Supported E-R modeling and DBMS projects, translating business requirements into structured data models and reinforcing data mapping concepts.

• Evaluated programming and data-centric assignments with high accuracy, strengthening data validation and quality assurance practices.

• Delivered hybrid (in-person/Zoom) labs with faculty support, guiding students through troubleshooting and strengthening technical communication skills.

EDUCATION

Master's in Computer Science & Engineering (CSE) Jan 2022 - Dec 2023 Southern Illinois University Edwardsville (SIUE)

Bachelor of Technology (B.Tech) in Computer Science & Engineering (CSE) 2017 - 2021 CVR College of Engineering, Hyderabad, India

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