Logistics and Dispatch Supervisor
Resume:
KAMALPREET KAUR
Supervisor
+1-438-***-**** ****************@*****.*** 44 Deepcoral Court, Brampton, ON, L6V 4P7 EXPERIENCE
Dispatcher
Rai Dispatch
Organizing the shipment of goods, complying with relevant laws and regulations.
Efficiently coordinate and dispatch personnel, equipment, and resources in response to service requests.
Quickly assess and respond to emergency situations, dispatching the appropriate resources and providing necessary information. Accurately document all dispatch activities, service calls, and communications for record-keeping and reporting purposes. Negotiating transport rates.
Lloydminster, AB- Supervisor
Tim Hortans
04/2024 - Present Lloydminster, AB
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards Supervised team members to ensure compliance with established procedures and quality requirements
Collaborated with the team to identify areas for improvement and devised solutions based on findings
Supervisor
Hudson's Bay
07/2021 - 01/2024 Montréal, QC
Address escalated customer complaints, process returns, and ensure a premium, welcoming shopping experience.
Delegate tasks, create work schedules, and oversee cash management and register balancing during shifts.
Manage stock levels, process merchandise shipments, and ensure the department meets HBC visual merchandising and display standards. EDUCATION
Transportation And Logistics Management
Cégep De La Gaspésie Et Des Lles
07/2020 - 08/2021 Montréal, QC
Organizing the shipment and receipt of goods.
Planning and organizing the transport of goods, complying with relevant laws and regulations.
Establishing optimized delivery routes.
Analyzing transport demands and types of goods to be transported. Financial Services and Financial Security Advisor
Cégep De La Gaspésie Et Des Lles
02/2019 - 03/2020 Montréal, QC
Build awareness of international trade, issues, and cultural nuances. Develop analytics and strategy to solve global business challenges. Gain knowledge in accounting, financial management, and decision-making. Strengthen communication and teamwork in diverse environments. Grow professional networks and prepare for global career paths. SUMMARY
Experienced Customer Service Professional &
Dispatcher with 2+ years of expertise in enhancing customer satisfaction & managing logistics. Skilled in high-volume customer interactions & coordinating
timely deliveries.
SKILLS
Schedule Management Documentation
Compliance Reporting Client Service
Route Planning Safety Compliance
Communication Coordination
Problem-Solving Decision-Making
Dispatch Software GPS Tracking
Team Support Training
KEY ACHIEVEMENTS
Team Productivity Boost
Increased team productivity by 15% through
effective supervision and strategic feedback.
Dispatcher Efficiency
Managed 100+ dispatch requests daily,
ensuring prompt and efficient service delivery.
Error Reduction Success
Implemented process improvements, reducing
service errors by 20% within three months.
Customer Satisfaction Growth
Enhanced customer satisfaction rates by 25%
through exceptional service skills.
LANGUAGES
English
Native
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