Software Development & IT Support Specialist
Resume:
ODELL FANTROY
University-Diploma (*.7)
College (Software Development)
Strong interpersonal skills
with the ability to influence
and close with client’s
Proficient in SQL (MySQL,
PostgreSQL, SQL Server)
Computer proficiency
Data Entry Solving
Proficient in ATS
Microsoft Excel
Problem Solving
Analytical Thinking
Technical-Documentation
Cross-functional
Collaboration
Microsoft Word Proficiency
Communication Skills
***************@*****.***
RICHARD RUFFING
Talent Acquisition Mentor
**********@***.***
Chicago,IL
DR.BUCKLEY
Professor
****************@*******.***
Tech professional with 5 years of hands on experience in software development and system support. Skilled in Python, JavaScript, and cloud technologies with a strong focus on problem-solving, performance optimization, and user support. My eagle eye focus with Excel and attention to detail has helped me while working on time sensitive projects. With my Tech Focused career I’ve obtained experience in diagnosing and resolving hardware, software, and network issues. Skilled in user support, system configuration, and maintaining secure and reliable IT environments. I’m disciplined and excited to continue to grow professionally. EDUCATION
LANGUAGES
MY SKILL SETS
MY BACKGROUND
REFRENCES
EXPERIENCE
Devry University
Fluent (English)
Low-Moderate (Spanish)
Western Hills HighSchool
2018
2022-2025
2020-2022
2019- 2021
ZORO
SALES FORCE SPECIALIST
I volunteered summer break of 2018, while preparing for my high school graduation. Main responsibilities included book keeping, logging in’s and out’s of the day. I was taught how to create excel sheets at the time very minor excel since then I’ve excelled beyond. Other duties included organizing the shelves making sure the books aligned properly and in chronological order. PPGINDUSTRIAL
IT SUPPORT SPECIALIST
Responsible for driving territory success by Creating content strategies that align with business goals
Conducting content audits of existing content to identify gaps and opportunities for improvement
Whilst my created software optimizes content for search engines and analyze performance metrics
Using Microsoft Excel to track sales performance, maintain customer records, analyze sales data, and prepare weekly reports.
AFLAC INC.
I.T DEPARTMENT RECRUITER
CINCINNATI LIBRARY-VOLUNTEER
My responsibilities included partnering with hiring managers and the Director of Finance & Administration to understand role requirements, team needs, and hiring priorities. Other requirements needed were translating those needs into clear, compelling job descriptions and role scorecards. I managed the full recruitment lifecycle for a broad range of roles technical, creative, operational, and leadership,
Managed customer accounts, processed orders, and resolved client concerns in a timely and professional manner. As I progress within the organization my daily tasks included Maintaining technical documentation,Create user guides and SOPs,Document issues, fixes, and system changes.
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