Administrative Reception Expert (30+ Years)

Nancy Cloud

Bulverde, TX *****

210-***-**** • ***********@*****.***

Professional Summary

Dependable administrative professional with more than 30 years of experience in data processing, office administration, and customer service. Skilled at managing front-office operations, handling confidential records, and supporting teams with precision and warmth. Retired from the public school system in 2013 and continues to bring strong organizational skills and a welcoming presence to part-time roles.

Work Experience

Receptionist Law Firm – Bulverde, TX — May 2022 – Apr 2025

• Welcomed clients and ensured a professional, friendly first impression.

• Answered and routed phone calls; scheduled and confirmed appointments.

• Managed daily office operations, including opening the building and overseeing office readiness.

• Opened, sorted, and distributed incoming mail.

• Prepared beverages for clients and maintained a hospitable environment.

• Scanned and copied legal documents with attention to accuracy and confidentiality.

• Coordinated the creation and finalization of estate planning and other legal documents.

• Served as a Notary Public for client and firm documents. Assistant to the Finance Director City of Bulverde – Bulverde, TX — Jan 2019 – Jul 2019

• Processed daily deposits and maintained accurate financial records.

• Managed accounts payable and assisted with court-related duties.

• Provided customer service by answering phones and managing filing tasks. Merchandiser ING Retail Services – San Antonio, TX — Jan 2017 – Sep 2017

• Set up and maintained magazine displays across multiple retail locations.

• Removed outdated materials and ensured attractive presentation. Merchandiser Hallmark Greeting Cards – San Antonio, TX — Apr 2014 – Jul 2016

• Stocked and organized greeting cards and seasonal graphics.

• Ensured displays met corporate standards and special-occasion requirements. Data Entry Clerk North East ISD – Jackson Middle School – San Antonio, TX — Aug 1986 – Jun 2013

• Entered and maintained student and teacher records for state reporting.

• Supported teachers in uploading and managing student grades.

• Delivered accurate data processing for nearly three decades with consistent on-time completion. Education

High School Diploma

Churchill High School — San Antonio, TX (Graduated 1976) Skills

Front-Office & Reception Management • Data Entry & Records Management • Accounts Payable/Receivable • Customer Service & Client Relations • Document Preparation & Notarization • Microsoft Office Suite • Attention to Detail and Accuracy

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