Inpatient Pharmacy Technician & Data Entry Specialist
Resume:
Stephanie Nguyen
Rialto, CA *****
****************@*******.***
Work Experience
Certified Pharmacy Technician
Orange County Sheriff's Office-Santa Ana, CA
January 2025 to Present
Prepare daily patient medications utilizing the automated packaging machine Accurately fill prescriptions Fill and maintain nursing station automated dispensing cabinets Conduct monthly nursing unit medication inspections Maintain pharmacy inventory and order cost effective medication utilizing the Cardinal Health online system
Maintain vaccine inventory for the Vaccines for Children program Maintain and coordinate the delivery and pick-up of medications with an outside courier transporting between facilities
Prepare and submit purchase requisitions
Prepare and submit service request forms to Storeroom for supplies and deliveries Prepare and submit monthly billing for United States Federal Marshal prisoners Maintain and update monthly pharmacy records and statistics Securely transport medications
Home Health Infusion Pharmacy Technician
Loma Linda University Health-Loma Linda, CA
April 2024 to January 2025
Pharmacy Technician Home Health
Assist the Home Care Clinical Pharmacist in performance of packaging, manipulative, repetitive, and other non-discretionary task.
Performs prescription order entry and refills.
Obtain routine clinical information (lab results, history, and physical, medication profile, enteral assessment, etc).
Maintain a calendar for regularly schedule refills of customers prescriptions. Meets regularly with distribution staff to review daily dispensing activities and delivery coordination. Initiates delivery tickets, assembles products and stages (packaging) of supplies and drugs for delivery. Tracks authorization prior to dispense product to ensure expedient payment. Responsible for the aseptic compounding of Intravenous (IV) solutions, labeling and preparing IV solutions and related supplies for delivery. Maintain all required documentation and completes required competencies. Performs other duties as needed.
Regional Pharmacy Technician Specialist
Rite Aid Division 1-Region 2-Fontana, CA
September 2020 to April 2024
Track & evaluate progress of training of Pharmacy Associates within the region through monitoring and observance, and make independent judgement decisions as needed. Perform all functions necessary within the Pharmacy department to ensure prompt customer service. Assist Region Pharmacy Leader in the execution of Rite Aid programs. Conduct training according to established Rite Aid Pharmacy Technician Training Program curriculum. Participate with the interviewing, hiring and onboarding process and make recommendations. Assists pharmacy manager to assess and provide mentoring and coaching for performance improvement. Travel to stores within region to assist with training and development of Pharmacy Associates. Perform module and/or job certifications consistent with the Rite Aid Pharmacy Technician Training Program.
Pharmacy Technician (Cycle Technician)
Del's Pharmacy-Rancho Cucamonga, CA
July 2015 to September 2020
Call and visit current customer to facilitate and enhance positive working relationship between customers and the pharmacy.
Checking in cycle medication at designated facilities. Educate staff on changes as it pertains to cycle medication.
Act as a liaison with pharmacy operations to maintain high level of service to customers, following all service-related issues through to resolution.
Respond to emerging or immediate customer issues as directed by the Supervisor. Maintain customer relationships and serve as an "expert" advisor to facilitate problem-solving with the goal customer retention.
Understand Medication Administration Record (written and electronic) documentation to assist facilities thru feedback discrepancies noted.
Aid in pharmacy operations on as needed basis.
Conduct oneself with the highest degree of honesty and integrity in every interaction. Report all relevant information on customer services issues/complaints to immediate Supervisor. Complete daily activities/cycle check report for immediate Supervisor. Speak with direct supervisor(s) daily to provide daily agenda for the day. Participate in QA process by generating "problem tickets" utilizing Variance Reports. Courteously respond to calls/emails from customer, routing them to appropriate to ensure optima service levels.
Collaborate with pharmacy team and facilities to retrieve census updates. Providing regular on site assisting in cycle filling exchange process by reviewing medication records, physician orders and medication carts for accuracy. Basic computer skills including knowledge of Windows based software programs as Word and Excel, Point Care Click/Mar knowledge.
Travel to different LTC facility daily throughout Southern California. Maintain accuracy and productivity standards.
Promote on going communication between the pharmacy and facility in all aspect of pharmacy services. Represent the pharmacy in a professional and courteous manner in all interaction with staff. Maintain knowledge of all pharmacy labeling requirements. Audit facility medication rooms, medication carts and E-Kits for compliance with expiration dates and regulation.
Provide written reports and finds within the facility related to cycle fill to the Director of Nursing/ designee and pharmacy.
Provide other essential functional and duties may assign as needed. Processing and billing in a long-term care pharmacy. Online billing and insurance verification with nursing facilities Data entry and prescription typing/filling new orders and daily. Training new technician and student externs.
Clinical and verification of SNF's and board and cares of patient's orders. E-KITS.
IV's experience.
Deposit Processing Teller
Merchant Processing-Ontario, CA
December 2000 to September 2010
Verify merchant customer accounts, verify currency to be sent to Federal Reserve, and sending counterfeit currency to the
Secret Services
• Teller Cash: verify and strap currency
• Adaps: verify customer accounts and checks
• Proof Operator: 10 key encoding and verify customer accounts
• Receiving and answer calls from internal and external calls from vendors
• Data Entry
Pharmacy Technician
Riverside County Regional Medical Center-Moreno Valley, CA May 2009 to November 2009
-Billing procedures and Filling Medications for inpatient pharmacy
-Familiarized with TPN's and IV's
-Able purchase medication from vendors
-Prepare and deliver medication to various departments
-Data entry and authorization
Education
American Career College - Ontario, CA
January 2008 to December 2009
Skills
• CareTend (1 year)
• Typing
• Analysis skills
• filling cassettes
• typing speed: 45 WPM
• Computer skills
• Compounding medications
• Compounding Medications
• Clinical pharmacy experience
• aseptic technique
• calculation
• Pharmacy Software
• Microsoft Office
• IV infusion
• unit dose
• retail
• computer operation
• Organizational skills
• Pharmacy technician experience
• Aseptic Technique
• Medical Terminology
• Hospital experience
• Computer Skills
• Quality assurance
• Chemistry trade/generics
• Medical Records
• Customer service
• 10 Key Data Entry
• inpatient/outpatient procedures
• Communication skills
• Mentoring
• Data entry
• drug distribution
• Pharmacy Technician Experience
• IV compounding
• label typing and preparation
• Patient care
• Insurance Verification
• Epic
• Medical Billing
• Pharmacology
• HIPAA
• Epic (1 year)
• LTC pharmacy
• Cash handling
• CPR
Certifications and Licenses
PTCB Certification
CPR Certification
Pharmacy Technician Certification
BLS Certification
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