Credentialing & Medical Office Administration

MARLENE MIKHAIL

Winter Haven, FL 407-***-**** ************@*****.***

Credentialing & Administrative Professional

PROFESSIONAL SUMMARY

Experienced administrative and credentialing professional with over 8 years of experience in provider enrollment, medical office administration, insurance verification, and healthcare operations. Strong organizational, communication, and multitasking abilities with a background in patient care and office coordination. CORE QUALIFICATIONS

• Provider Credentialing & Enrollment

• Medical Office Administration

• Insurance Verification

• CAQH Management

• Scheduling & Coordination

• Patient Relations

• Medical Records Management

• Microsoft Office & Excel

• Bookkeeping & Billing Support

• Staff Training & Office Support

PROFESSIONAL EXPERIENCE

Credentialing Coordinator

Night Lite Pediatrics (Pediatrix) Orlando, FL 2015 – 2024

• Managed credentialing and enrollment processes for healthcare providers.

• Conducted primary source verifications and maintained provider compliance.

• Maintained provider records and coordinated insurance enrollments.

• Assisted with onboarding and administrative support functions. Medical Assistant / Office Coordinator

Central FL Pediatric Intensive Care Specialists / Night Lite Pediatrics Orlando, FL 2003 – Present

• Managed scheduling, insurance verification, and medical records.

• Provided administrative and patient care support in a fast-paced medical office.

• Handled bookkeeping, inventory tracking, and office coordination.

• Trained staff and supported daily office operations. EDUCATION

Medical Assistant Certification – National School of Technology, Miami, FL High School Diploma – G. Holmes Braddock Senior High School, Miami, FL

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